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Performance Chrysler Jeep Dodge Ram Centerville

Centerville, OH

4.3
494 Reviews

95 Loop Rd

Centerville, OH

45459

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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville

April 03, 2018

Purchase of 2009 Jeep Wrangler Tanner,Ken and Felicia All did a Great job of making the purchase of an 09 jeep wrangler for my 16 year old daughters first car a Great experience.At More

by millwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner,Ken, Felicia
April 02, 2018

Purchasing a 2015 Dodge Charger R/T The excellent rating covers the attention/support of the sales man Daryl, sales manager Ryan & Financial Falica. All three of them ensured that throu More

by Bill's Dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Please see comments above
March 19, 2018

Great Experience Worked with James Anderson, and he and management worked so hard to make the trade happen. Great dealer, great people, wish more dealership we're like More

by Donn Kemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Anderson
February 26, 2018

BEWARE...Cars not checked thoroughly before resale!!! Took a 2016 Equinox on a test ride and wanted to buy it, but it had rough ride and I told them it needed tires...the Sales Manager told me all vehicle More

by Michael Greimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rex Hillard
Mar 06, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello Michael, I'm glad we had a chance to talk. You're wheels are in, please contact me when you get a chance. Thanks! Matt Cattran General Manager Cell 513-708-7318

February 12, 2018

Fantastic sales This is a great place to purchase a vehicle I have purchased two from here, my sales man Kyle Dooley helped find me the right jeep, he was extremely k More

by Kimberly38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dooley
February 08, 2018

Great Experience Sierra Caldwell was very helpful when I went in looking for a new vehicle. I had not planned on buying that day but she was able to get me everything More

by ldg22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Caldwell, Carmen Kassis
January 29, 2018

Lease of 2018 Jeep Wrangler Sierra was very helpful and most important put me at ease. My Jeep Commander needed extensive repair, I was able to Lease a 2018 Jeep Wrangler. Everyt More

by JeepLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Caldwell
January 28, 2018

Poor business practices I made a offer on a 2016 Wrangler they called me back and made a counter offer which we accepted. They said the jeep was getting ready to go to auctio More

by carol.carryoung
Customer Service
Recommend Dealer
No
Employees Worked With
Deven and Amanda, Kyle Dooley
Jan 30, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello, thank you for providing us some information about your experience. We are contacting the General Manager of the dealership to make them aware of your concerns. We will get back to you as soon as we can. Thank you for your patience. -The Performance Digital Team

Feb 15, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Carol, I apologize again. I have spoken to every employee and have personally checked every fax machine log and we did not receive any communications from your bank. It is unfortunate, but sometimes in the used car business we have more than one person wanting to buy the same car. Our general practice is to sell the vehicle to the first party who is able to finalize the entire transaction. In the 20+ years I have been in the business there have been dozens of times when someone was in our showroom wanting to purchase a car right then but we told them someone already bought the car over the phone but had not yet picked it up. Then the person that said they would be there in the next day or two with the money ended up having something else happened in their life and never ended up completing the transaction. So the dealer ends up having two upset and disappointed customers! And due to the fact that they are a used vehicle, we are usually not able to produce a second one quickly. I hope you found another vehicle to your liking and I regret you were not able to see how fun and easy it is to buy a car from us. My apologies again. James Andersen

January 05, 2018

Buyer beware of Carfax report. Listing description stated "One Owner!...." however that was not the case. Research your vin# with a source other than CARFAX before buying. After I More

by ben lowe
Recommend Dealer
No
Employees Worked With
James Anderson
Jan 15, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello Ben, thank you for providing us some information about your experience. We are contacting the General Manager of the dealership to make them aware of your concerns. We will get back to you as soon as we can. Thank you for your patience. -The Performance Digital Team

Jan 22, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Ben, We are sorry for the confusion on the information about your car. We try to treat everyone with professionalism and we will do a better job on the customer service side based on your feedback. Again, our apologies and thank you again for the opportunity to earn your business.Please feel free to contact us, we'd like to turn speak with you about this situation.

November 08, 2017

Had a great experience. We had an excellent salesman named Devon Grams. We went in and looked at the vehicle and wanted to think about it for a few days. A few days later g More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Grams, Jeff, Carmen Kassis
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