Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville
First time I was pleased in five years. I had updated my information on each service visit for five years. This visit was the first time, I saw the service video and received texts updates. I had updated my information on each service visit for five years. This visit was the first time, I saw the service video and received texts updates. Brittnie made this service visit an awesome experience for me. Why, because she took the time to enter my information and sent the service video to me. The video was really awesome!!! Brittnie made me felt like a platinum customer member. It’s the small things that count. Thank you! More
Great experience—fast service and friendly. Great dealership, will recommend to others and will continue to get my Jeep Grand Cherokee serviced there. All the people I dealt with were super frie Great dealership, will recommend to others and will continue to get my Jeep Grand Cherokee serviced there. All the people I dealt with were super friendly and were willing to go above and beyond. More
Roger & David provided world class service! My family and I started our vehicle search about 2 months ago. We had several vehicles, trucks and cars, on our list to test drive. Roger welcomed u My family and I started our vehicle search about 2 months ago. We had several vehicles, trucks and cars, on our list to test drive. Roger welcomed us when we walked in the door and we had a good time getting to know each other. Roger wanted to know about the family and what vehicles we were interested to reviewing. He was able to put us in a Truck that first day for a test drive. The next day we returned and were able to test drive another two vehicles. David helped us the second day as Roger was currently working with other customers. David made it clear that he was only helping out and Roger was still out primary salesmen, very professional. We explained to both of them that we still had quite a few test drives left on our list, and with other dealerships. After all our research, we returned to Performance Dodge and worked with Roger to find the right Model Ram truck that we wanted to purchase. Roger answered all my questions and emails when I had questions. During the sales negotiations, we never felt pressure. There was a 'bottom line' price that was in the fair market price for the trim model we wanted and we agreed to the price. The Finance Rep, James Green assisted us and he was able to explain the different options the dealership offered with no pressure, just information. I did find a error in the paperwork during the signing which we were able to correct in a short fashion. Carmen offered her services in the later part of the paperwork process and we were able to complete the paperwork to my satisfaction. When the dealership cleaned up the truck for the delivery I was a picky customer and they obliged and even the service manager took time to make sure that my additional requests were met and exceeded. may hats of to this very professional crew at Performance Dodge in Centerville, OH. I would gladly suggest any car shopper to visit this team and let them earn your business. We will be back her first when we look to purchase another vehicle. More
Best car buying experience ever!!!!! The Staff there are comparable to the Dream Team. The Best of the Best Staff. George sold me exact what I wanted with no if ands or buts about it, he The Staff there are comparable to the Dream Team. The Best of the Best Staff. George sold me exact what I wanted with no if ands or buts about it, he is spectacular. Guaranteed Financing means Guaranteed Financing, I think this is truly the best Dealership in Ohio. The new Finance Guy I cant remember his name he was so nice and pleasant. Carmen is awesome. To many names to remember the rest were great too. More
Salesman is a blatant liar First let me say that I get the idea of sales tactics and overall the price of the car I bought was not bad. However my issue is with my salesman “Tan First let me say that I get the idea of sales tactics and overall the price of the car I bought was not bad. However my issue is with my salesman “Tanner” being a blatant liar. He told me the price of my car with the breakdown and it included $900 for gap insurance which he said was required by my lender. I asked him if he could do a certain out the door price, a little back and forth and he says he’s going to talk to his manager. He comes back and said he could do a diff price which was $300 more than what I asked so I said ok. Later when I get home I find out the reason he got me the said lower price was b/c he removed the so called required gap insurance and never told me. Now I’ve spoke to 2 people who said they were getting a manager and left a vm for a manager. I really just want the gap insurance I was told I was getting or the $300 back. And I want them to make sure their employee doesn’t tell someone gap insurance is required when they knew it wasn’t. I just hate that he made me feel stupid. I don’t know if I would recommend the dealership or not, but I would say that I wouldn’t recommend Justin “Tanner” until he learns good sales practices. (He wasn’t rude just a liar) More
Great staff helped us get a great deal! My wife and I had been searching for months, ok a few year, for a new car for me and when we find our used kia at this dealership, we were ecstatic! My wife and I had been searching for months, ok a few year, for a new car for me and when we find our used kia at this dealership, we were ecstatic! The salesmen were very friendly and we felt very relaxed through the whole buying process! Neil Lindhout was superb and had us in and on our way in a short time! They were truly very helpful and helped us off the lot with the car of we came for! Try them out! More
Easiest vehicle buying experience ever!!! No BS, quick finance, and best pricing we found in a large area. We are a mopar family and will absolutely be going back for all of M our future need No BS, quick finance, and best pricing we found in a large area. We are a mopar family and will absolutely be going back for all of M our future needs!!!! More
Great dealership! Awesome experience! They went above and beyond to make sure i got a car. Deven is amazing and went out of her way to satisfy me. Awesome experience! They went above and beyond to make sure i got a car. Deven is amazing and went out of her way to satisfy me. More
Great experience with service department I had my Ram 1500 worked on at this dealership and the service was great. I've been burned by a different dealership and claimed I'd never deal with a I had my Ram 1500 worked on at this dealership and the service was great. I've been burned by a different dealership and claimed I'd never deal with any dealership again. But when I came to Performance Chrysler, I dealt with Tyler and he explained everything in detail. Kept me informed on the situation about my truck. Tyler was able to get me a loaner car with no hassle, until my vehicle was completely fixed and ready for me to pick up. I really appreciate everything Tyler has done for me. I highly recommend performance Chrysler to anyone looking for service or buying a new vehicle. They have changed my views on dealerships for the better! More
Friendly salesman, good deal Had a good experience buying a used durango, we love the vehicle and felt like we got a fair deal. Friendly staff, I've also had some service done he Had a good experience buying a used durango, we love the vehicle and felt like we got a fair deal. Friendly staff, I've also had some service done here in the past on my Dakota and had no complaints. More