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Performance Chrysler Jeep Dodge Ram Centerville

Centerville, OH

4.3
494 Reviews

95 Loop Rd

Centerville, OH

45459

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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville

September 06, 2019

Money grab Took my car in for service with the main item being a recall item . After having the car for a full day from 7:30 to 5 PM they called me with a laun More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sienna
Sep 12, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello Ed, I’m sorry to hear about this situation. I’m trying to do some research on this, but cannot find your information in our database to reference. Would you mind reaching out to me directly so I can work towards a resolution on your concern? Tim Bowers General Manager 865-640-1600 tbowers@performancecjdr.com

August 12, 2019

Shady Dealer Do not buy anything from this dealer!! No on that works here takes responsibility when they mess up! Sales lies, Finance lies, used car mgr lies, even More

by Angry Grandmother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lois in sales, Carmen Kassis
August 08, 2019

Unprofessional and shady practices DO NOT buy from this dealership, the GM is rude, unprofessional and once they have your money will literally mock you and degrade you. You cannot trul More

by Spartan Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bowers, James Green
Aug 09, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

We have made every attempt to assist with your concerns. Your refund payments will arrive within the 4-6 week time frame as promised. Regards, Management

Aug 09, 2019 -

Spartan Mike responded

I covered multiple areas in which your dealership is lacking and you’re focused on one thing. Which wasn’t even mentioned in the review and you haven’t made every attempt to assist in anything. You made one attempt and blew up and started screwing because a customer wasn’t going to be pushed around and then hung up. GM’s don’t act like that, the calm the situation down. Every other statement is spot on. 2-3 hours for an oil change with an appointment, get real.

August 07, 2019

Tire Check/TPM System Great service, tire keeps loosing air. Put it up in the air, visually inspected, found nothing. Told me to monitor and come back if it looses air. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayleigh and Blake
August 07, 2019

Great experience. Tony Marinelli was a pleasure to deal with. . Carmen in finance was also very good. Everyone we came in contact with was very professional and courteo More

by colorado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marinelli, Carmen Kassis
July 27, 2019

Awesome dealership and service dept! Ken,Grant,Jeremy and the rest of the staff are awesome,polite,courteous and very professional! Wouldn’t by from or have my vehicle serviced by another More

by Bengalpete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McMurtrey Sales Grant service, Carmen Kassis, Kenneth Staffieri
July 16, 2019

Good til checkout Brooke was very professional and great to work with. However, as I was checking out with the cashier, the girl at the first desk was mad and speaking More

by Ddanko
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brooke
Jul 19, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

We’re sorry for the negative experience at our dealership. We try to treat everyone with professionalism and we will do a better job on the customer service side based on your feedback. Tim Bowers

July 12, 2019

Good service but . I had a wait appointment for a oil change. It took over 1 1/2 hours. Why so long? But my service rep Brooke did everything she could do to expedite More

by RickyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke
July 03, 2019

Purchased a new Ram truck Everyone I dealt with at Performance Dodge were too notch professionals! Especially, George Argue, my sales rep! The dealership had an awesome selecti More

by BigTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Argue, Carmen Kassis
June 30, 2019

Service Oil change went quick and smooth. Service personnel were helpful and courteous. Wait time was short, the technician was freindly. Will be happy to r More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mckinnon
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