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Performance Chrysler Jeep Dodge Ram Centerville

Centerville, OH

4.3
494 Reviews

95 Loop Rd

Centerville, OH

45459

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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville

November 06, 2019

Wish I could give 1/4 of a star. Worst service dept I’ve ever been to. There were days without any kind of update or contact, they didn’t even get to my car until 5 days AFTER my scheduled appointment - ye More

by PacificaLeaseeAWM
Recommend Dealer
No
Employees Worked With
Travis Miller, Dennis Mckinnon, Melissa Fletcher, Barbara Drabik
Nov 12, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello, I’m sorry about your experience Would you please reach out to me directly? I’d like to talk to you about why you're experience wasn't up to our five star standard. Tim Bowers General Manager 937-434-9500 tbowers@performancecjdr.com

November 01, 2019

Performance is responsive to customer needs and works hard to meet customer expectations. Service people make every effort to be sure I understood their explanations of the work they completed. More

by John McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wyatt
October 25, 2019

Won't be going back They had my car for almost 4 weeks for a minor repair. Charged an undisclosed diagnostic fee for a repair I chose not to have done. Quote was $1007 fo More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra & Asst. Service Mgr
Oct 28, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello, I’m sorry about your experience. Would you please reach out to me directly? I’d like to talk to you about why you're experience wasn't up to our five star standard. Tim Bowers General Manager 937-434-9500 tbowers@performancecjdr.com

October 22, 2019

There for prescheduled heating issue My visit was scheduled 2 weeks in advance, i was advised the service would span the duration of 1-2 hours. I however spent 5 hours awaiting completion More

by Stan937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra Caldwell
Oct 28, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

I’m sorry about your experience Would you please reach out to me directly? I’d like to talk to you about why you're experience wasn't up to our five star standard. Tim Bowers General Manager 937-434-9500 tbowers@performancecjdr.com

October 21, 2019

Express Oil change not really express Stopped in for Express lane oil change on Wednesday morning around 9 am. Website clearly says no appointment necessary. Counter girl said she was bo More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Counter clerk
October 19, 2019

Quality repair My son's car broke down in the Dayton Ohio area, 3 hrs from home. It was a frustrating experience because after the 3 hrs drive to help him, it took More

by GnLguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane
October 11, 2019

Dead battery while out shopping Worse case scenario. My Jeep brokedown while out shopping. The Performance dealership was across the street. I walked over and met Adam, their Service More

by MJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Kayleigh and Blake(?) the machanic
October 03, 2019

10/10 would recommend. Performance is priced to sell, and very accommodating. They even let me take the car I purchased over night to ensure it was the one! Carmen in finance was pleasure. Very thorough, hel More

by Alyssa G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bowers, Carmen Kassis, Timothy Friz
September 10, 2019

Horrible experience I entered into the Dealership with intent to purchase a very specific vehicle. i had the plan of what i needed and the price it would cost to have it More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the Salesman was named Kyle, and an older gentleman worked the financing part.
Sep 16, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello, I’m sorry about your experience Would you please reach out to me directly? I’d like to talk to you about why you're experience wasn't up to our five star standard. Tim Bowers General Manager 937-434-9500

September 07, 2019

We found what we were looking for! Shopped on line. Text with a rep. Went in, test drove the truck. Talked with Lois. Got a deal from the GM. Came back the next day. Got a lower % rate More

by WCAmos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois and the GM, Carmen Kassis
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