Performance Chrysler Jeep Dodge Ram Centerville

The entire process was excellent. Haley, in sales, was knowledgeable, friendly, and professional while providing timely feedback to questions. Tim, in Finance, did a wonderful job of Haley, in sales, was knowledgeable, friendly, and professional while providing timely feedback to questions. Tim, in Finance, did a wonderful job of explaining all options and the pricing so there were no surprises. Heather, from the corporate office, provided timely confirmation of payment. Overall, we were very pleased with the jeep, the service, and the communication. More

Tristan was very personable, yet professional, and was great at helping find the exact vehicle we were looking for! We checked it out and went for a test drive, and found the vehicle in excellent conditi great at helping find the exact vehicle we were looking for! We checked it out and went for a test drive, and found the vehicle in excellent condition. Tristan and manager James, were very easy and pleasant to deal with in securing our deal, and Ali in finance was extremely pleasant to deal with, yet very professional as well. It was such a pleasure to finally locate a no-haggle, no hassle dealership! We highly recommend Performance CJDR, Centerville! More

I purchased a vehicle sight unseen from Tristan and felt comfortable doing so because he sent me all the pictures and videos I requested. Everyone was great to work with and the deal was done with minimal comfortable doing so because he sent me all the pictures and videos I requested. Everyone was great to work with and the deal was done with minimal effort on my part. Thank you CJDR Centerville!!! More

Our sale representative was Dalton, he was amazing. Very thorough through out the whole process, very informative and helpful! Very thorough through out the whole process, very informative and helpful! More

I had a great experience with salesperson Donnie Greene. After receiving an email from Mr. James Brown, about my experience, I tried to communicate with Mr. Brown by voice mail and email. Absolutely no resp After receiving an email from Mr. James Brown, about my experience, I tried to communicate with Mr. Brown by voice mail and email. Absolutely no response. More

Tristian was very helpful and made sure we were cared for while he worked with the customer before use. We came in at 6pm and they closed at 8pm so we were there well past their closing time finishing everyt while he worked with the customer before use. We came in at 6pm and they closed at 8pm so we were there well past their closing time finishing everything up. I rated it 3 stars because we were made to buy the $500 lo jack system. More

Update to my post: NEVER AGAIN will I do business with this dealership! (27 Feb 2023). Zero resolution from dealership. Doug called me and ask to open a case with Chrysler. My response to him was it wa this dealership! (27 Feb 2023). Zero resolution from dealership. Doug called me and ask to open a case with Chrysler. My response to him was it wasn't Chrysler's fault the servicing tech broke the bolt(s). However, I opened a case and received zero response (no surprise). I dropped and fixed issue myself. The neglect and inaccurate information about my system almost costs me over $5K. I was told the DEF sensor caused flooding in the SCR which is why the recommendation to replace, however the SCR was extremely clean and dry (system worked as designed). Have pictures and video for reference. I believe in transparency and ethical business practices, which is why I felt compelled to share my experience. It's essential for us, as consumers, to be vigilant and hold businesses accountable for their actions. I urge you to exercise caution when dealing with Performance Chrysler Jeep Dodge Ram Centerville service department, and consider seeking a second opinion from a reputable mechanic before authorizing any repairs or services. V/r Brandon More

Sam was awesome! Everyone was so friendly and helpful. 10 out of 10 experience! Would definitely recommend buying a car here! Everyone was so friendly and helpful. 10 out of 10 experience! Would definitely recommend buying a car here! More

I recently had an exceptional experience purchasing my TRX from Performance Chrysler Dodge Jeep Ram. From start to finish, it was a perfect 10/10 experience, largely due to the outstanding efforts of my s TRX from Performance Chrysler Dodge Jeep Ram. From start to finish, it was a perfect 10/10 experience, largely due to the outstanding efforts of my sales representative, Sam. He consistently went above and beyond, ensuring that all my questions were promptly answered and addressing any concerns I had. Even when there were minor communication hiccups, Sam's professionalism, apologetic nature, and dedication to making things right were truly commendable. Throughout the process, Sam kept me in the loop with an abundance of photos and videos, providing transparency and making me feel involved every step of the way. A true testament to his commitment, Sam even came in on his day off to oversee the loading of my vehicle onto the transport, ensuring that everything proceeded smoothly. Beyond Sam's efforts, I was pleasantly surprised when the General Manager, JB, personally reached out after hours on a Saturday to express his gratitude for my purchase and to check if I had any additional inquiries. The positive experience continued when I worked with Ali, the finance expert at Performance CDJR. Ali's proficiency made the entire financing process seamless and hassle-free. She ensured all my concerns were addressed, making me feel confident and informed throughout. The highlight of the experience was the installation of the Mopar deployable side boards. Performance CDJR's commitment to customer satisfaction shone through as they went the extra mile, overnighting two sets to make up for a small oversight. The installation process was expedited, and I was amazed when the technician sent me a detailed video outlining every step of the installation. In sum, my experience at Performance Chrysler Dodge Jeep Ram was exceptional from the moment I stepped in. Sam's dedication, JB's personal touch, and Ali's expertise combined to make my purchase unforgettable. The dealership's commitment to customer satisfaction was evident in every interaction, culminating in the flawless installation of my vehicle's enhancements. I wholeheartedly recommend Performance CDJR to anyone seeking not only a remarkable vehicle but also an outstanding customer experience. More