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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
672 Reviews

672 Reviews of Performance Buick GMC - Service Center

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June 24, 2022

My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search More

by miw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2022

They did a great job and were very helpful and efficient. Would go back again next time More

by nagambardella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

June 22, 2022

Very professional experience also Very detailed dedicated clean shop well kept waiting area clean nice More

by JAMILCOX71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bilhuber, Matthew Papol, Luis Vaz
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Jun 23, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 21, 2022

I took my Yukon in for an oil change and the service was quick and professional. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Performance Buick GMC responded

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 21, 2022

I went in for an oil change. That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and r More

by PAULA.MONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Performance Buick GMC responded

Thank you, Paula, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your feedback as it helps us to make changes for the future. We are also grateful for your business and look forward to seeing you again. Until then, drive safely!

June 12, 2022

My service appointment was quick, easy, and everything was explained to my understanding. Great experience! More

by SKAYLARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Jun 12, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 12, 2022

Always a good stop for service. Manager Luis Vaz is a total professional and shows his dedication to the customer. Thanks More

by planebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Jun 12, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with Luis. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

June 11, 2022

Courteous and professional service every time I bring in my vehicle - clean waiting area with drinks More

by FERRARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 07, 2022

Arrive at the dealer for an electrical issue. Very professional got the issue resolved. Nice waiting area with complimentary coffee water vending machine. Great experience More

by AAMING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 05, 2022

Great dealership all around, sales and service are great. Would recommend your next purchase is here. More

by cc1846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Heunemann, Matthew Papol, Luis Vaz
Report | Print
Jun 06, 2022 -

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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