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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
630 Reviews

630 Reviews of Performance Buick GMC - Service Center

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July 23, 2022

Amazingly professional. Michael was incredibly helpful in getting my issue resolved. The facility was also impeccably clean. More

by honghenry1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and hope to see you again in the future. Until then, drive safely!

July 21, 2022

Luis was very professional and he explained everything to me. Great service and thank you very much! More

by JJMATUTE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jul 22, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Luis. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

July 19, 2022

Met with Michael T. for service. He was very professional and His communication with updates was Great. More

by ALFONSO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Performance Buick GMC responded

Thank you, Alfonso, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and hope to see you again in the future. Until then, drive safely!

July 12, 2022

Polite and informed service. Got car repaired under warranty and returned in under two days. More

by KGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 10, 2022

The wait time was exactly as described, and the work was completed and was satisfactory More

by mddaube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jul 10, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 08, 2022

Service was completed in a timely and professional manner. Issues with the truck were explained and was notified of cost prior to work being completed. More

by mmillerff2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jul 09, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 25, 2022

What a nice experience. Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC More

by ljcpassat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gauthier
Jun 26, 2022 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 25, 2022

Hats off to the The service team! Mike and the team were all incredibly helpful and they delivered on what they committed to - More

by sethholl008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jun 26, 2022 -

Performance Buick GMC responded

Thank you, Seth, for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 24, 2022

They did a great job and were very helpful and efficient. Would go back again next time More

by nagambardella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

June 24, 2022

My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search More

by miw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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