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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
627 Reviews

627 Reviews of Performance Buick GMC - Service Center

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September 10, 2022

Just tried selling me stuff I didn’t want. And then tried charging me to refill my DEF which I was told would be covered for every oil change. More

by LUCASCITTONE
Recommend Dealer
No
Employees Worked With
Luis Vaz
September 07, 2022

I was very satisfied with the entire staff. Very professional and knowledgeable. Provided everything I needed. Thank you all! More

by TRUEBLUE5689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 06, 2022

Brought my 2020 Sierra in twice for the same issue and still have not had the issue resolved. More

by BTROESCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Great communication, SUV was returned cleaner than it went in, appreciate the quick work done by the team. More

by lanzera14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 04, 2022

They were very friendly, easy and quick. You pulled right up into the garage, very clean. More

by MRALEIGH9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Sep 04, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 01, 2022

Michael and the team are excellent to work with. The repair work was done quickly and on time as promised and my vehicle was returned clean. More

by sethholl008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Performance Buick GMC responded

Thank you, Seth, for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 31, 2022

Came in for an oil change which is included in my lease yet charged me $36 to rotate the tires. I regret saying yes as tire rotation is always part of an oil change and this car is a lease that’s way under More

by BOBBYD61074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
August 28, 2022

Staff is extremely helpful and polite. Starting from scheduling. They are always very understanding of any concerns I have. More

by IVONNEI107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 26, 2022

My service appointment went smoothly, and the issues were addressed. From booking the appointment to the detail of a cleaned vehicle, I am totally satisfied. More

by skyvisions
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 22, 2022

Best service around. Clean dealership. Very prompt with call backs. Advisors are excellent. Vehicle is cleaned . More

by ALFONSO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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