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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
627 Reviews

627 Reviews of Performance Buick GMC - Service Center

Sort by
November 04, 2022

Kind, easy and fair pricing for service one to my Yukon. Mike was great and made sure I was comfortable with the service. More

by TLEE811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

November 02, 2022

Bum-rushed out the door after signing papers. Sales couldn’t explain car very well More

by mdwyer2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bilhuber
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November 01, 2022

Great experience with excellent attention and service. Always a pleasure to complete and continue to work with the Performance team More

by PATGROB
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Nov 01, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with our team. We appreciate your loyalty and wish you many safe miles!

November 01, 2022

Excellent work. Like most new car dealerships, the costs for service are very, very high. I like that they wash the car. Lucky for me my truck runs well and rarely More

by drkarlosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a review. We appreciate your business and are happy to hear that your truck is running well. We do and will continue to do our best to keep our service costs as low as possible. Thank you again for your feedback!

October 30, 2022

I did not set up my appointment properly and Matt went above and beyond to take care of the issue on my visit. Very professional. More

by mjdgarage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol
Report | Print
Oct 30, 2022 -

mjdgarage responded

I would like to recognize Matt for correcting a mistake I made when setting up my appointment. It’s my wife’s car and I took off from work to get it serviced and did not correctly specify what vehicle was being brought in for. He saved me a lot of grief. Thank you!

October 28, 2022

Being a Buick fanatic and having owned nothing but Buicks for 60 yrs AND having them serviced by Buick Technicians I am used to a certain level of service. With the . demise Norman Gale, I very happy to repo More

by DMWMRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Report | Print
Oct 28, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

October 28, 2022

always a great team to rely on for service at performance from check in to check out. More

by PROMAN28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Papol, Luis Vaz
Report | Print
Oct 28, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 27, 2022

As always, the service and work was flawless & exceeded my expectations. I will continue to refer anyone looking for a GMC, to the dealership More

by JordanSalahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Oct 27, 2022 -

Performance Buick GMC responded

Thank you, Jordan, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 26, 2022

Good communication and service to figure out the navigation system error and order the part for install More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Oct 26, 2022 -

Performance Buick GMC responded

Thank you, Suzanne, for the 5-star review for our service team. We are grateful for your business and wish you many safe miles!

October 24, 2022

Wonderful service on my 2013 XTS Cadillac. The Cadillac shop couldn't find the problem. Your service department knew what was wrong immediately. Great service THANK YOU More

by Rinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic that found the problem and fixed it immediately with no problem., Matthew Papol
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Oct 24, 2022 -

Performance Buick GMC responded

Thank you, Rinny, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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