Performance Buick GMC - Service Center
Cedar Knolls, NJ
627 Reviews of Performance Buick GMC - Service Center
Performance GMC’s service center was efficient and thorough in servicing my vehicle. Luis was incredibly helpful and made sure my car was ready when I needed it back. thorough in servicing my vehicle. Luis was incredibly helpful and made sure my car was ready when I needed it back. More
Performance Buick is efficient and fast. The staff is also friendly and very helpful to customers. The staff is also friendly and very helpful to customers. More
I had the sense that there was a marked improvement from previous service visits. I received more specific information, including pricing, the information was more honest, and the service was reasonably pr previous service visits. I received more specific information, including pricing, the information was more honest, and the service was reasonably prompt. More
My first time here and the service was excellent. Luis is fantastic! He was the primary service rep who worked with me, but when I first stopped in to simply make the appointment I spoke with Matt, w Luis is fantastic! He was the primary service rep who worked with me, but when I first stopped in to simply make the appointment I spoke with Matt, who was also fantastic. And Mike helped me over the phone and he was extremely pleasant to work with, as well! Really a great staff here. They are extremely knowledgeable and friendly, and take quick action to resolve the issue. It’s very clean and well kept inside, too. I will definitely be coming here from now on. More
Quick, efficient and professional. Total ease with service. Will return again and use department again. Total ease with service. Will return again and use department again. More
This shop called me with some concerns about our mutual customer's car. The customer had an extended warranty plan to pay for repairs, provided by the company I work for. In order for us to provide funding customer's car. The customer had an extended warranty plan to pay for repairs, provided by the company I work for. In order for us to provide funding for repairs we had to get documentation of the failure and estimates to fix it. LUIS in service filed the mechanical breakdown claim. He provided me with everything I needed to provide funding for the repairs. LUIS' customer service skills insured that the entire process was went about SMOOTHLY! Thank you for a pleasant experience and great business. More
Great service team…. would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). would’ve given the whole dealership a 5 except it took a number of trips/service appointments to solve the mechanical problem(s). More
1st Service on the new Terrain & it was great! ! Easy to Schedule, drove right in & they took care of me and my Terrain right away...even got my Heated Seats installed! Thanks! ! Easy to Schedule, drove right in & they took care of me and my Terrain right away...even got my Heated Seats installed! Thanks! More