Performance Buick GMC - Service Center
Cedar Knolls, NJ
654 Reviews of Performance Buick GMC - Service Center
I had a couple of issues with this service which is not typical for this service center. There were numerous communication breakdowns surrounding this service appointment. It started with when I tried to s typical for this service center. There were numerous communication breakdowns surrounding this service appointment. It started with when I tried to schedule this appointment, I had to call back twice after I was told I would receive a call back from an advisor and had not. I also was not notified that my truck was ready for pickup. I only discovered it was ready when I got an email requesting I review the service and I called inquiring about the status of my truck only to find out it had been ready for over a day. I have never experienced any issues with this service department in the past so it seems to just be an unfortunate series of events that lead to this lack of communication. More
Always great service and a very nice team. They got a big job completed in less than a day They got a big job completed in less than a day More
They always keep me informed doing an outstanding job and I’ve been pleased with the results when I go in. I’ve been pleased with the results when I go in. More
Excellent service and communication through out the process and very knowledgeable. Highly recommend to friends and family. process and very knowledgeable. Highly recommend to friends and family. More