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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
626 Reviews

626 Reviews of Performance Buick GMC - Service Center

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January 31, 2023

My first experience with your service team was very good. Mike was very, friendly, professional and always responded in a timely manner to all of my questions and concerns. In regards to the repair itself (a More

by Flag419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2023

Michael did a great job explaining the service process. I asked him about how long the service would take, and he was very accurate. He also answered all the questions I had about the vehicle, explaini More

by cb
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Fast Friendly Professional Efficient and knowledgeable service. Clean and wonderful waiting room with water& coffee. More

by lydialebron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jan 29, 2023 -

Performance Buick GMC responded

Thank you, Lydia, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 28, 2023

Michael handled my service appointment quickly and offered to have me shuttled to work or to wait and work at an empty desk while I waited. More

by vcarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 21, 2023

Dealership and service personnel strive to make it easy for customers to have their vehicles serviced at their place. Always seem to work to make the customer happy and satisfied. More

by vcarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jan 22, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 21, 2023

Great first Time everything, Polite, accurate, to the point, same day service, multiple calls to advise, perfect! More

by COPPER.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jan 22, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 20, 2023

I've been there a few times now and was very pleased with the professionalism, the courtesy, the communication, and the charges were fair. They also processed a claim with extended warranty that worked out More

by ggogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
January 15, 2023

I always feel secure that my car’s care will be better than satisfactory. The quality of work and parts assure me that the job was done right. The waiting area and show room are very clean, so I don’t min More

by skyvisions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 07, 2023

The service department is very professional staff. Waiting room and the dealership showroom is beautiful. There is always coffee and water, nice magazines to help pass the time. More

by dilip76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Jan 09, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 06, 2023

Fast, friendly and knowledgeable service team. Thanks for you help and getting things set right. More

by stevenhepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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