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Performance Buick GMC - Service Center
Cedar Knolls, NJ
626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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626 Reviews of Performance Buick GMC - Service Center
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April 01, 2023
My first carmaintenance , service was excellent . Waiting area clean e people eere friendly. Thank you Waiting area clean e people eere friendly. Thank you More
by monie1008
Verified Customer
March 31, 2023
The service that was provided to my vehicle was excellent they diagnosed the problem and took care of it on the same day I was given a ride home from the dealership and also picked up to recover the vehicle they diagnosed the problem and took care of it on the same day I was given a ride home from the dealership and also picked up to recover the vehicle great customer service. More
by ROSADO0320
Employees Worked With
Luis Vaz
March 31, 2023
I didn't know his name was Luis Vaz, He never introduced himself to me. I stated that I was there for the lifetime of the vehicle free oil change offer that I received when I purchased the vehicle two years himself to me. I stated that I was there for the lifetime of the vehicle free oil change offer that I received when I purchased the vehicle two years ago. I was immediately questioned where I purchased the vehicle. He then told me that I would be charged $44.00 for tire rotation, before he was able to verify the records which indicated that my tires were rotated on my last oil change. I thought the wait (almost two hours) for the oil change was longer than necessary for such a routine work performance. However, on a positive note, they did wash the vehicle and the covers for the front floor mats. More
by robwnns
Employees Worked With
Luis Vaz
March 26, 2023
Mike is always quick to respond and communicates very well. I always feel taken care of when I drop my car off. well. I always feel taken care of when I drop my car off. More
by TLEE811
Employees Worked With
March 25, 2023
Purchased used vehicle from Performance on 3/6/23 and I have had to bring it in 3 times for a transmission leak that was also supposed to be addressed by them prior to me buying the vehicle. So four repair have had to bring it in 3 times for a transmission leak that was also supposed to be addressed by them prior to me buying the vehicle. So four repairs and three of them in my first 2.5 weeks of owning the vehicle. I am being told every time that they “repaired transmission pan seal”. Completely unacceptable. More
by markmassarano
Employees Worked With
March 21, 2023
Friendly, efficient and organized. I arrived on time, they were waiting for me. Signed the repair order; was directed to the waiting room (clean, bright and accommodating) and within t I arrived on time, they were waiting for me. Signed the repair order; was directed to the waiting room (clean, bright and accommodating) and within the estimated time, the car was tended to. More
by DMWMRW
Employees Worked With
Luis Vaz
March 21, 2023
They determined what my transmission issue was, laid out all the details and fixed it promptly. all the details and fixed it promptly. More
by KKENN74
Employees Worked With
March 21, 2023
Dealer called about scheduling an appointment for a recall which I did. Added an oil change. Very efficient polite service. recall which I did. Added an oil change. Very efficient polite service. More
by ROGE37
