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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
625 Reviews

625 Reviews of Performance Buick GMC - Service Center

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April 22, 2023

From Matt, Mike, Rob, Chris and Mark its one great experience. Sales, Service and most of all friendship, one awesome place to purchase a vehicle. As they say, if they give you the RED carpet treatmen More

by ebachorik94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Robert Heunemann, Matthew Papol, Luis Vaz
Apr 22, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Matt, Mike, Rob, Chris and Mark and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 22, 2023

Great service. never any issues. Michael Thorn is a professional. would recommend them to anyone. More

by CHARLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Performance Buick GMC responded

Thank you, Charlie, for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experiences with Michael and the rest of our service team. We appreciate your business and wish you many safe miles!

April 19, 2023

Thanks for the free oil changes. I will keep coming back. They save me money. More

by brianwfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

April 19, 2023

As usual, the staff was extremely friendly and knowledgeable. They diagnosed the issue quickly and accurately. I chose to wait in the waiting room, which is always well kept and comfortable. They More

by Dee Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Apr 19, 2023 -

Performance Buick GMC responded

Thank you, Dee, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 18, 2023

Solid experience overall. Helped me select the best coupon/deal while reviewing pricing. Met time estimate of just over an hour. Comfortable waiting room with water, coffee, a More

by deanjv
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Apr 19, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 06, 2023

Just one more great experience with Performance GMC. So far everyone and everything has been great. This was a parts order and installing an accessory. Great communication and great timing. Thank you More

by Jgrochowski04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our parts and service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 02, 2023

All good. My issue was handled quickly and efficiently. I will continue to return for service if and when needed. More

by mbekk1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Amado, Mark Bilhuber, Hector Colon
Apr 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 01, 2023

Michael and his team did a great job. The shuttle service was outstanding.Everything was just as promised. I will definitely be back whenever I need work More

by LONGBALLJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwame (I think) was a great shuttle driver!!
Apr 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 01, 2023

The service was easy to schedule online, friendly staff, and gave status updates on completion of services done. Thank you! More

by michael.price.ii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Apr 02, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!

April 01, 2023

My first carmaintenance , service was excellent . Waiting area clean e people eere friendly. Thank you More

by monie1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Apr 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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