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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
625 Reviews

625 Reviews of Performance Buick GMC - Service Center

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May 12, 2023

Luis is always on top of what is going on. Same with Michael. They are great at communication the issue and resolution. More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
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May 13, 2023 -

Performance Buick GMC responded

Thank you, James, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis and Michael. We are grateful for your business and hope to see you again in the future, but until then, drive safely!

May 10, 2023

Michael was courteous and efficient, providing excellent customer service. He showed me how the item added (Heated steering wheel) worked as I requested after the work was completed. I purchased my vehic More

by CHERBELLA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Amado
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May 11, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Al and Michael. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

May 09, 2023

Service department was very friendly and efficient. The wait wasn’t that long for an oil change and they returned the car washed. More

by dcicala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
May 09, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 09, 2023

Professional people. Luis was great. Excellent and prompt service. Very welcoming and clean place! Recommended. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
May 09, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

May 06, 2023

Absolutely fabulous! ! I had an emergency and they fixed my vehicle right away with no wait More

by jennp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bilhuber, Hector Colon
Report | Print
May 07, 2023 -

Performance Buick GMC responded

Thank you, Jenn, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 06, 2023

Very efficient and courteous. Kept me posted on the timeline for my repair multiple times for the 2 days it took to complete the job. Would come back for service anytime based on More

by VULTURE800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 29, 2023

Have always used this dealership for all my check up on maintenances. Have purchased all my cars from this dealership More

by DIAMONDUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Apr 30, 2023 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

April 26, 2023

I had a great experience overall. The sales team worked with me and were able to arrived to a good deal. More

by ANAESCUDERO_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

April 26, 2023

Luis is always on top of his game. I appreciate the communications and updates during the maintenance. More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Diaz-Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
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Apr 26, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

April 25, 2023

No complaints at all exelente service great people working and taking the appointment on time and absolute no long time waiting for the service More

by alcinalamego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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