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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
625 Reviews

625 Reviews of Performance Buick GMC - Service Center

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June 04, 2023

Besides buying three vehicles from Performance GMC due to their prices and sales dept, their service dept is amazing. Every time I've had an issue it has been found and resolved immediately. Dealership defin More

by dennyacosta148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Amado
Jun 04, 2023 -

Performance Buick GMC responded

Thank you so much for taking the time to write us a great review. We appreciate your loyalty and are pleased to hear about your positive experiences with our service department. Please drive safely and come back to see us again!

May 31, 2023

Whole service experience as described and expected. Needed car back by noon and they made that happen so all good. More

by steveturkot
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Jun 02, 2023 -

Performance Buick GMC responded

Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 28, 2023

Excellent customer service! Michael is very friendly, knowledgeable, & accommodating. The service department has never disappointed me! More

by CHRISGRAZ0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael our team. We appreciate your business and wish you many safe miles!

May 27, 2023

Waited alittle. Longer than I had hoped but very friendly and excellent service for oil change Nice touch to have car washed! More

by dkbaumert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
May 27, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your patience, your business and look forward to seeing you again. Until then, drive safely!

May 26, 2023

The ease of making an appointment and the follow up from the service manager was great. They have an easy drop off system. The employees are kind and courteous. More

by ljcpassat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 25, 2023

Easy in and out delivered on time and price was right I recommend very much More

by Odell.timothy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Performance Buick GMC responded

Thank you for the 5 star rating and especially for your business.

May 24, 2023

Great dealer to bring your vehicle for service. Very professional staff and clean waiting area. More

by HCARRASQUILLO.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
May 26, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

May 24, 2023

Always a good experience, just hopeful that my next experience is not as costly. Possible trade in soon. More

by LESTER.VICKI3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

May 16, 2023

Great 👍 he was very nice very professional made me feel comfortable. I will go back anytime. More

by 434LVEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
May 16, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

May 15, 2023

Very nice service I will recommend you guys all I can say there is good personal More

by torralbaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
May 16, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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