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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
623 Reviews

623 Reviews of Performance Buick GMC - Service Center

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August 22, 2023

They did a great job in the service department as usual thank you for getting it done so quickly. More

by SCOTTANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 20, 2023

They were very accommodating to my needs. My truck had a puzzling issue that took sometime to figure out. Luis kept me informed almost daily. More

by rjallen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Aug 21, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 16, 2023

I was very frustrated with my experience because when I arrived to pick up my car the issues were not fixed. I received an oil change and my car did not have an increased oil life. This may have been a sim More

by LINNEAENDERSBY
Recommend Dealer
No
Employees Worked With
Luis Vaz
Report | Print
August 13, 2023

My GMC was recently disabled in a parking lot, and unfortunately OnStar had it towed to the wrong dealer. Performance quickly retrieved the vehicle and made the needed repairs. Good service, as always More

by FEENEY862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Report | Print
Aug 14, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 10, 2023

Staff was very friendly and service was good. Facilities for waiting time are nice and comfortable. I appreciated the timely drop off service by friendly driver. Wait was longer than the 1 1/2 h More

by MARCIEBARWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Aug 11, 2023 -

Performance Buick GMC responded

Thank you, Marcie, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and patience and look forward to seeing you again. Until then, drive safely!

August 09, 2023

Great service very helpful pleasant atmosphere. Professional staff. Waiting room very cozy. Very clean . Everyone so nice. More

by KARENBOYLAN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Aug 11, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

Aug 11, 2023 -

KARENBOYLAN54 responded

Thank you. I am a Happy Customer!

August 06, 2023

Great service as always. They squeezed me in for emergency brake service, and I was able to work from the waiting area while the repairs were being made. Thanks, Luis! More

by BK1537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Report | Print
Aug 06, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 02, 2023

I needed to schedule a last minute oil change due to a road trip, the staff was friendly and accommodating. Thank you! More

by nyvanbra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Aug 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 01, 2023

Great service, Service completed on time, Vehicle returned washed. Very courteous staff. Would definitely recommend. More

by MCGARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper, Matthew Papol, Luis Vaz
Report | Print
Aug 02, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 27, 2023

The service is great, the staff is friendly, and I didn’t have to wait long. More

by zena42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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