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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
623 Reviews

623 Reviews of Performance Buick GMC - Service Center

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October 03, 2023

a big thank you to the mechanic fixed wipers while I waited, and recommended some maintenance. More

by DMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Oct 04, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 29, 2023

Timely service and courteous and friendly service staff. Wait time was as expected and stated. More

by bobo994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 29, 2023

I have been here several times and every time I interact with a team member, I am treated very well. The team over in the service department and the shuttle drivers are very knowledgeable and professional. More

by alex18809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle drivers , Matthew Papol, Luis Vaz
Sep 30, 2023 -

Performance Buick GMC responded

Thank you, Alex, for the great review. It is our pleasure to hear about your positive experiences with our service team. We appreciate your loyalty and look forward to seeing you again. Until then, drive safely!

September 28, 2023

Luis went the extra mile for me by ensuring my extended warranty picked up some cost More

by TOMK4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Sep 29, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

September 28, 2023

Very good experience Service department was even able to get me in one day before my appointment, which worked out very well for me More

by mnorton1730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 26, 2023

The sales portion of the dealership needs a lot of work. The service department is great. More

by jpauloem2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Papol, Luis Vaz
Sep 27, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We'll pass your feedback along to our sales team to help improve the buying experience. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 22, 2023

I’m extremely happy will the services GMC provides. They are extremely accommodating and communicate their true concerns regarding my vehicle More

by ASHLENESYLVESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 19, 2023

Took my Yukon in for an oil change. You pull right up to a garage door that opens and you drive in. The valet takes your keys and gives you a number. The service lead takes a scanner More

by rog2867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 19, 2023

appreciated the professional service, courteous treatment, and responsive service. ...very pleased with the overall experience. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 15, 2023

Everyone was Friendly, efficient, and helpful. I was kept informed at every step and my car was picked up and delivered in a timely manner. More

by LAURA.E.L.SCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
Sep 16, 2023 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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