Performance Buick GMC - Service Center
Cedar Knolls, NJ
623 Reviews of Performance Buick GMC - Service Center
I was helped on a Saturday morning, by Anderson Sanchez, after the Receptionist connected me to service. The night before, my check engine light came on upon leaving Morristown Airport at 6pm. Being I was c after the Receptionist connected me to service. The night before, my check engine light came on upon leaving Morristown Airport at 6pm. Being I was close to the dealership, and the car temperature was stable, I called the dealership (sales receptionist) for help, and to see if anyone was there to at least get a code on the problem. The receptionist told me no one was there to help, so I drove home worried if I’d even get back to Jersey City, and then how would I get to work in the morning . On Saturday morning, after speaking with Anderson, my immediate challenges were solved. In between my two jobs, I got the car flat bedded to the dealership that afternoon, and left with a loaner. Thanks to Anderson. I felt relieved that I could work and know my car was in good hands. The mechanics, Anderson, and the receptionist, when I picked the car up the following Tuesday, were excellent. I especially want to thank Anderson, someone I met for the first time there, who went above and beyond, and paid attention to detail in making everything happen smoothly for me. He kept me informed throughout those few days. Everyone I have met there over time, has always been courteous, friendly and helpful. More
Very friendly and Helpful answer all my questions show me the wailing area and offer me coffee! the wailing area and offer me coffee! More
The service was great Jacob did a fine job of explaining all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot More
I came to check a used truck I found online. The salesman, Jalex, was accommodating. Found an issue with the truck tires two weeks after I drove off the lot. The team worked to have the issue The salesman, Jalex, was accommodating. Found an issue with the truck tires two weeks after I drove off the lot. The team worked to have the issue repaired quickly. More
Great dealer for you to perform your maintenance. Very knowledgeable and professional staff. Thank you for a great experience. Very knowledgeable and professional staff. Thank you for a great experience. More
I always dreaded having to take my any car to the dealer. That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys the That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys there service any of them, Mike and Jacob are a pleasure to deal with and always go above and beyond to make sure my babies are well taken care of. It’s pretty simple when you got top rate mechanics that know exactly what to do to keep your baby purring. And when I get that itch again and decide it’s time, I’m putting Brian to work again! Keep up the great job guys! More
Jacob was great a real asset to the dealership. His communication is exceptional and the service was quick. His communication is exceptional and the service was quick. More
Received call that accessory option had arrived, made an appointment, brought car in DONE! Quick, easy, painless! appointment, brought car in DONE! Quick, easy, painless! More
His dealer is freindly and professional. I have recommended them many times and will continue to do that I have recommended them many times and will continue to do that More
Jacob in your service dept. is exceptional. He is professional, courteous and easy to talk to. I wS given a loaner car, Jacob called me to let me know my car would be finished t is exceptional. He is professional, courteous and easy to talk to. I wS given a loaner car, Jacob called me to let me know my car would be finished the next day. It was no hassle and my car was washed as well. More