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Performance Buick GMC - Service Center
Cedar Knolls, NJ
651 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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651 Reviews of Performance Buick GMC - Service Center
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March 28, 2025
service was unfortunately not good , start with no loner car . second brake service done previously with a second grade pads . service associated told me that the time when work was performed they didn't ha car . second brake service done previously with a second grade pads . service associated told me that the time when work was performed they didn't have the good pads , however I still got charge regular price or wasn't given a opportunity to decline the part that was used. so I took the truck somewhere else and just got the new brake done for half price. I don't believe I will service my truck back at performance Buick. More
by trulorun
Verified CustomerEmployees Worked With
Edgar Pierre
March 22, 2025
Excellent communication and very professional in caring for my car. They listened to my concerns and discussed others that needed to be attended to. for my car. They listened to my concerns and discussed others that needed to be attended to. More
by ljcpassat
Employees Worked With
Norman Hoyt
March 21, 2025
I brought my truck back in to have a part replaced under warranty which was ordered a few weeks ago. They were able to schedule an appointment within a week of receiving the part and provide me with a loner warranty which was ordered a few weeks ago. They were able to schedule an appointment within a week of receiving the part and provide me with a loner car while the work was being completed. They started looking at my truck as soon as I dropped it off, right before they closed and everything was done early the next morning. The service advisor, Norman called me to let me know my truck was ready for pickup and told me that he personally checked my truck to make sure the new part was working as designed. When I got to the dealership that evening, Norman everything that was done and even walked outside with me to show me exactly what part was changed and made sure I was satisfied with the repair. More
by csc17
March 21, 2025
Courteous, good personnel. Vehicle was ready very quickly. Free carwash available after service. Great dealership! Vehicle was ready very quickly. Free carwash available after service. Great dealership! More
by donna.akesson
Employees Worked With
March 16, 2025
Everything was good staff was very attentive and answered all questions asked and very nice all questions asked and very nice More
by MLULEVSKI21
Employees Worked With
March 15, 2025
All employees - from front desk to service Group - were very friendly. Gave me timely updates on repair status. very friendly. Gave me timely updates on repair status. More
by BCAVE
March 15, 2025
Easy to schedule an appointment. Service was done on time. Work was explained at pickup. Car was ready and clean. Service was done on time. Work was explained at pickup. Car was ready and clean. More
by MARK.VOCCOLA
Employees Worked With
March 15, 2025
Great experience! ! Very professional and helpful and would not think of going to another dealer for help!! ! Very professional and helpful and would not think of going to another dealer for help!! More
by jgraybill0
