Peoria Nissan

10/9/2013 - UPDATE: After posting my complaint on this website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has s website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has scheduled an appointment so that I can get a second key fob. He has really restored my confidence and opinion of the dealership as a whole. Frank has handled the situation in a professional manner and I really appreciate his help with this. I will continue to use Peoria Nissan for sales and maintenance in the future. More

After complaining about a problem with a used car purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the c purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the car at the dealers expense. I am very appreciative towards Frank for doing this. He has turned a bad situation into a very positive experience for my daughter. Not every dealership would be willing to do this. I will continue to patronize this dealer in the future. Thank you Frank. More

Totally took advantage of my son and dil buying and financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC . financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC ... first car financing, can apply the money to other things. Andy lies and tells me they take off the warranty and this thing call ZakTec is a $300 charge from the financing company. Turns out, it's a paint warranty ... which says ... not valid on cars with over 50,000 miles or older than 5 years. Neither will return my call. Shame on you. You think I'll be referring your business? Nope. I'll be adding posts on every website I can find. Yes they are adults and should have read the paperwork, but that's why I called and specifically talked to both of them to be sure they were not getting an added on rip off warranty. Sure enough. They did. Liars and typical car salesmen. Will never ever recommend them nor buy from them again. Buyers beware. They'll pay their note as agreed and that's it. Shame on both of you and your company. More

I have never been happier! I would recommend this dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed ou dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed out and he was AWESOME. Not only did he take care of the rental car for me but helped with all of the million questions that I had. He made getting my car worked on as simple as possible and gave me a GREAT deal that worked around my needs. I can't thank him enough. I would HAVE to recommend this dealership and Gilbert to anybody needing repairs. Getting my car worked on has never been easier. I think it was the first mechanic shop I've ever been to that didn't try to take total advantage of me, they genuinely care. Thank you so much! Angela P.S. The rental car was AMAZING!! Thank you Gilbert. More

I went in with my sister to help her buy a car. Her husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minute husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minutes to find the Pathfinder, then at the 2 hour mark we were finally talking about price. First off they wen from the online sales price of $24,000 up to msrp $30,000 and it took hours to get it back down. Then they were trying to sell us a Zaptech paint protection for $899. I asked what it was and finally got the answer of "It is a paint protection that is applied in one coat that protects your paint for the first six months" Apparently Nissan doesn't include that in their warranty. Then for an additional $500 in finance they will extend that to 3 years. I am sorry but $1,399 to protect the paint from fading or peeling for three years. NISSAN DOES THAT FOR FREE ALREADY. I got the $1,800 in add ons down to $297. Then went to the restroom and saw a coupon on the wall for a full wash and mini detail for $34.97 that included the Zaptech. So with a carwash its is free, but buy a $30,000 car and it is an additional $1,400. Thats ridiculous. They had no answers to that one. So I got the price finalized and to her to buy the extended warranty if they would sell her an 84 month / 100,000 mile warranty for $1,500. That is what Desert Schools will sell it for. fyi. Left her with her dad and her husband and the finance guy talked them into a 60 month/60,000 mile warranty for $1,680. Thats only 24 month/24,000 mile addition for the non powertrain components. The car came with a 5 year/60,000 mile powertrain warranty and his selling point was what if the transmission goes out......... Then Nissan will replace it under their warranty............. I hate this place. They are a bunch of crooks and will post this review on every website I can find and tell as many people as I can so these xxxxxxxx dont screw another person out of their hard earned $ again. More

We walked out of this dealership after the salesman told us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. More

Unethical, immoral and will say anything to sell a car. Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to about the warranty, lied to about complimentary road side assistance and you can't even get ahold of the GM to try and talk. Took weeks to finally get the free gift that was promised when buying a new car. Terrible experience, the managers are rude and every one of them will give you a different story. More

i WISH TO SAY THANK YOU THIS DEALER SHIP WENT OUT OF IT WAY TO SELL ME A VERY NICE USED CAR AT A VERY NICE PRICE aND AFTER THE SALE WE HAD A PROBLEM WITH THE CAR AN THEY FIXED IT AT NO COST TO ME. THE SALE WAY TO SELL ME A VERY NICE USED CAR AT A VERY NICE PRICE aND AFTER THE SALE WE HAD A PROBLEM WITH THE CAR AN THEY FIXED IT AT NO COST TO ME. THE SALES PERSON EDDIE WORKED VERY CLOSE WITH jOSH THE SALES MANAGER. I JUST WANT TO SAY THANK TO ALL THAT WAS INVOLVED IN THE SELL AN A SPECAL THANKS TO STANLEY BROWN FOR REQUEST THAT WE COME TO PEORIA NISSAN. More

These guys are the blueprint of slimey car salesmen. You WONT leave without $1k-$1500k of worthless add ons (pinstripes,tape on the doors which they refer to as "door guards" a coating of wax which they re WONT leave without $1k-$1500k of worthless add ons (pinstripes,tape on the doors which they refer to as "door guards" a coating of wax which they refer to as "a second clear coat". Why would I need to pay for a second clear coat? Don't Nissans already have a quality clear coat? I havent even mentioned what the "closer" finance guy will sneak on to your invoice. When I emailed the GM this is the response I recieved: "I wanted to make sure I emailed you the vehicle disclaimer that is listed with the ad vehicles when you click on the indivudual vehicle for details. The disclaimer is as follows "The prices and incentives shown above may vary from region to region and are subject to change. Inventory is subject to prior sale. Vehicle information is based on standard equipment and may vary from vehicle to vehicle. Please contact us via phone or email for specific vehicle information. All prices plus tax, title, license, DEALER ADS and documentation fee. Any discounted prices may include rebates." Please let me know if I can provide you with any more information or assistance. Frank Jarosz General Sales Manager 623-523-6212 - Phone 623-523-6227 - Fax fjarosz@peorianissan.com" These are the deceptive practices which not only makes buying a car a nightmare, but also increases client loyalty to dealerships who don't play those games. Reaping always reminds us of our lack of integrity. Call it Karma if you like. Thanks but no thanks. I have filed a detailed complaint with the BBB and am petitioning others to help in lowering this dealerships status with the Better Business Burough and creating more awareness to anyone interested in visiting this dealership. Please joint me if you experienced the same. More

This was probably the best car buying experience I've had. Austin Schrader was extremely knowledgable about the models I was looking at and demonstrated a real enthusiasm to ensure that I would be satisf had. Austin Schrader was extremely knowledgable about the models I was looking at and demonstrated a real enthusiasm to ensure that I would be satisfied with the model and terms that would suit my needs and budget. Kevin Adkins, Sales Manager, also demonstrated the same enthusiasm. There was another individual, Travis, who contributed to making this experience a pleasant and satisfying one. They truly demonstrated teamwork and a desire to make a customer feel comfortable about the purchase with no doubts about getting a better deal elsewhere. They all get an A+. I would also like to mention my experience with the Service Department. I traded a Nissan that I purchased at the same dealership 2 1/2 years ago. The service department is the best I've been to. They also deserve an A+ rating.Peoria Nissan has easily earned my dealership loyalty and I will be back again when it's time to trade. More