Peoria Nissan

I went in with my sister to help her buy a car. Her husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minute husband is in the army and they needed a new vehicle. I went in with my research and knew the exact vehicle we were going to buy. It took 45 minutes to find the Pathfinder, then at the 2 hour mark we were finally talking about price. First off they wen from the online sales price of $24,000 up to msrp $30,000 and it took hours to get it back down. Then they were trying to sell us a Zaptech paint protection for $899. I asked what it was and finally got the answer of "It is a paint protection that is applied in one coat that protects your paint for the first six months" Apparently Nissan doesn't include that in their warranty. Then for an additional $500 in finance they will extend that to 3 years. I am sorry but $1,399 to protect the paint from fading or peeling for three years. NISSAN DOES THAT FOR FREE ALREADY. I got the $1,800 in add ons down to $297. Then went to the restroom and saw a coupon on the wall for a full wash and mini detail for $34.97 that included the Zaptech. So with a carwash its is free, but buy a $30,000 car and it is an additional $1,400. Thats ridiculous. They had no answers to that one. So I got the price finalized and to her to buy the extended warranty if they would sell her an 84 month / 100,000 mile warranty for $1,500. That is what Desert Schools will sell it for. fyi. Left her with her dad and her husband and the finance guy talked them into a 60 month/60,000 mile warranty for $1,680. Thats only 24 month/24,000 mile addition for the non powertrain components. The car came with a 5 year/60,000 mile powertrain warranty and his selling point was what if the transmission goes out......... Then Nissan will replace it under their warranty............. I hate this place. They are a bunch of crooks and will post this review on every website I can find and tell as many people as I can so these xxxxxxxx dont screw another person out of their hard earned $ again. More

We walked out of this dealership after the salesman told us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. us he would be right back to get us a card and sent over the manager who was rude when he found out we were just looking for right now. More

Unethical, immoral and will say anything to sell a car. Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to Took hours to "negotiate" a fair price on the car. They started out with a higher MSRP then even their own website had it at for full retail. Lied to about the warranty, lied to about complimentary road side assistance and you can't even get ahold of the GM to try and talk. Took weeks to finally get the free gift that was promised when buying a new car. Terrible experience, the managers are rude and every one of them will give you a different story. More

i WISH TO SAY THANK YOU THIS DEALER SHIP WENT OUT OF IT WAY TO SELL ME A VERY NICE USED CAR AT A VERY NICE PRICE aND AFTER THE SALE WE HAD A PROBLEM WITH THE CAR AN THEY FIXED IT AT NO COST TO ME. THE SALE WAY TO SELL ME A VERY NICE USED CAR AT A VERY NICE PRICE aND AFTER THE SALE WE HAD A PROBLEM WITH THE CAR AN THEY FIXED IT AT NO COST TO ME. THE SALES PERSON EDDIE WORKED VERY CLOSE WITH jOSH THE SALES MANAGER. I JUST WANT TO SAY THANK TO ALL THAT WAS INVOLVED IN THE SELL AN A SPECAL THANKS TO STANLEY BROWN FOR REQUEST THAT WE COME TO PEORIA NISSAN. More

These guys are the blueprint of slimey car salesmen. You WONT leave without $1k-$1500k of worthless add ons (pinstripes,tape on the doors which they refer to as "door guards" a coating of wax which they re WONT leave without $1k-$1500k of worthless add ons (pinstripes,tape on the doors which they refer to as "door guards" a coating of wax which they refer to as "a second clear coat". Why would I need to pay for a second clear coat? Don't Nissans already have a quality clear coat? I havent even mentioned what the "closer" finance guy will sneak on to your invoice. When I emailed the GM this is the response I recieved: "I wanted to make sure I emailed you the vehicle disclaimer that is listed with the ad vehicles when you click on the indivudual vehicle for details. The disclaimer is as follows "The prices and incentives shown above may vary from region to region and are subject to change. Inventory is subject to prior sale. Vehicle information is based on standard equipment and may vary from vehicle to vehicle. Please contact us via phone or email for specific vehicle information. All prices plus tax, title, license, DEALER ADS and documentation fee. Any discounted prices may include rebates." Please let me know if I can provide you with any more information or assistance. Frank Jarosz General Sales Manager 623-523-6212 - Phone 623-523-6227 - Fax fjarosz@peorianissan.com" These are the deceptive practices which not only makes buying a car a nightmare, but also increases client loyalty to dealerships who don't play those games. Reaping always reminds us of our lack of integrity. Call it Karma if you like. Thanks but no thanks. I have filed a detailed complaint with the BBB and am petitioning others to help in lowering this dealerships status with the Better Business Burough and creating more awareness to anyone interested in visiting this dealership. Please joint me if you experienced the same. More

This was probably the best car buying experience I've had. Austin Schrader was extremely knowledgable about the models I was looking at and demonstrated a real enthusiasm to ensure that I would be satisf had. Austin Schrader was extremely knowledgable about the models I was looking at and demonstrated a real enthusiasm to ensure that I would be satisfied with the model and terms that would suit my needs and budget. Kevin Adkins, Sales Manager, also demonstrated the same enthusiasm. There was another individual, Travis, who contributed to making this experience a pleasant and satisfying one. They truly demonstrated teamwork and a desire to make a customer feel comfortable about the purchase with no doubts about getting a better deal elsewhere. They all get an A+. I would also like to mention my experience with the Service Department. I traded a Nissan that I purchased at the same dealership 2 1/2 years ago. The service department is the best I've been to. They also deserve an A+ rating.Peoria Nissan has easily earned my dealership loyalty and I will be back again when it's time to trade. More

We were very pleased with our car-buying experinece at Peoria Nissan. We were treated with courtesy, professionalism, fairness, and honesty, and no high-pressure. We will share our experience with frien Peoria Nissan. We were treated with courtesy, professionalism, fairness, and honesty, and no high-pressure. We will share our experience with friends and relatives. More

The sales team here runs regular scams. Be sure to read the fine print as what you discuss with your sales people is much different in final contract. the fine print as what you discuss with your sales people is much different in final contract. More

My husband and I had priced a couple of Nissan Versas online, and we decided to visit Peoria nissan and see what they had to offer us, as another dealership had the same car for the same price. We got th online, and we decided to visit Peoria nissan and see what they had to offer us, as another dealership had the same car for the same price. We got there and ended up liking another car better, but we hadn't been approved for a bigger loan. The finance dept and Robert worked with us to get us into the car we wanted, for a price we could afford. Being younger buyers, they explained EVERYTHING to us, so we would know exactly what we were getting for our money. Now we had bought our other vehicle from another dealership that hadn't explained anything to us at all, so it was a nice surprise when they did this for us. By the end of the night we had a great buying experience. They have earned our business for many years to come! More

Gray was awesome! I only went in for a test drive and fell in love with the 2012 Rogue. Gray was very laid back and very knowledgeable. They gave me a great deal on the car, as well as a great price for fell in love with the 2012 Rogue. Gray was very laid back and very knowledgeable. They gave me a great deal on the car, as well as a great price for my trade. The whole experience was the best I've had yet buying a car. Being a female, it is easy to feel intimidated buying a car at a dealership. They made me feel very comfortable and did not pressure me. More