Peoria Nissan
Peoria, AZ
Filter Reviews by Keyword
By Type
Showing 745 reviews
New car for my daughter I want to give Kudo's to Robert Jones and Travis as well as Jason in Finance for making our recent car buying experience such a great one. My teen a I want to give Kudo's to Robert Jones and Travis as well as Jason in Finance for making our recent car buying experience such a great one. My teen age daughter's car had become a money pit with all of the problems and recent repairs that were completed. The car continued to have issues as the weather got warmer and we made the decision to look for a newer, more reliable car for her. We found a great car on line on a Saturday evening and I had requested additional information on it. By the time I was out of church at noon on Sunday, I had received 3 calls and 2 messages plus an email from Robert who was following up on my questions. Robert's professionalism shined through the entire purchase process and he willingly spent the time needed to explain all of the features of the car and answer our questions. When it seemed that we had reached an impass due to our trade not being valued nearly as high as we had thought, Robert broughtTravis out who wanted to introuce himself to us as he didn't want customers to leave unhappy.Travis came out and after hearing the situation we were in with our low value trade, took the numbers back to the used car manager to see if there was any thing else possible that could be done. After a few minutes, Travis returned and presented two other scenarios to us that seemed initially impossible but were the numbers that we were looking for. Not too much longer after that, my daughter had keys in hand and we were driving away in her sporty new car. I would recommend Robert, Travis and the entire team at Peoria Nissan to my family and friends for their next car buying experience! More
Phenomenal Dealership. Can't say enough great things about these guys. First time I have bought a car and planned on coming back to buy my next. I WILL be referring everyone I know to Peoria Nissan! T about these guys. First time I have bought a car and planned on coming back to buy my next. I WILL be referring everyone I know to Peoria Nissan! Thanks for making me feel like your number one priority was my satisfaction. As a woman it can be very intimidating going to buy a car by yourself. I feel very blessed that this dealership was my first stop this time. More
My wife and I purchased a used car at Peoria Nissan. I won’t bore you with all the details, but there was a bit of a hiccup with the vehicle that no one could have foreseen until it was driven for a bit. won’t bore you with all the details, but there was a bit of a hiccup with the vehicle that no one could have foreseen until it was driven for a bit. We were immediately given a loaner car and our vehicle was inspected, repaired, and returned to us with a 12 month warranty just for peace of mind down the road. This is a business, so they made money off us and in exchange treated us well and helped us get into a vehicle more suited to hauling kids around. By the time all was said and done we had been helped by John Breeser, Josh Zomok, Eddie Garcia, Frank Jarosz, and Scott Smith. More
I was preapproved for an auto loan and purchased thru a click and buy program. Found what I thought was a good deal and all I was supposed to do is follow the instructions of both dealer and credit union. click and buy program. Found what I thought was a good deal and all I was supposed to do is follow the instructions of both dealer and credit union. Find a car on the web site then click, buy and drive with no dealer pressure. Their finance guy tricked me into believing everything was final when I drove home and because my financing was all done thru the credit union I believed him. Once I got home the finance guy started dinging my credit all over the valley and every bank turned down the loan even the one who accepted it finally but they can’t tell me why. My odometer went out only 5 days after I drove off the lot and when the dealer fixed it they added a bunch of miles and I have no way of even knowing how accurate my odometer is now. There are also conflicting odometer reports now on my car. The web priced was inflated on one paper I signed but not on 3 others. They will also try to sucker you into to all kinds of extras and crap you don’t need and they screw with the numbers and financing so much that even those who are on top of things can get screwed. This is the most crooked dishonest car dealer I have ever dealt with and I would not recommend them for anything. If you buy a car from them you will be sorry you did. I know I am and am still trying to figure out what to do about the odometer problem. More
I drove over to Peoria Nissan to trade in my Versa to get an Altima. They wasted around 3 hours of my time. If you want to see how bad a car - buying experience can be - go to Peoria Nissan. The front end an Altima. They wasted around 3 hours of my time. If you want to see how bad a car - buying experience can be - go to Peoria Nissan. The front end person was a lady very sweet and soft spoken, but I guess she had no clue as to what the demands of her boss was. She just asked me what car I wanted and at what price?. Then enter - Frank Jarosz. He was trying to intimidate me and my wife, He treated us like we were dirt and was very condescending. My credit was not great, but he could just say that - and try to coax me for a higher payment....but noooooooooo, he would have to shout at my face before my wife, and this was after a tiring wait of 3 hours. We were actually in a very good mood to buy that car, we might have even gone for higher payments, but this person doesn't know how to treat people. Perhaps he was on too much caffeine for the day or was wanting to go home. Anyways he really treated us very badly. I wouldn't recommend this place to anyone. You may wanna lose couple of grand in some other dealer, than getting yelled at, by some stranger at Peoria Nissan. Since we are well educated and from good families, didn't reply in kind to Mr Jarosz. Bottom line - find another dealership - go to Midway or Coulter,,,or some other place. More
During my meeting with the Finance Dept. at the time of the vehicle sale, I was told that Zaktek wax was mandatory, which was not correct. that I found after reading the sales contract that Zaktek was opti the vehicle sale, I was told that Zaktek wax was mandatory, which was not correct. that I found after reading the sales contract that Zaktek was optional. Update - 1/4/14 The Finance office responded to my complaint about the Zaktek wax. Today I went to the dealership and filled out paperwork to cancel the Zaktek. As part of the resolution, $1295.57 will be credited to my loan. This issue was addressed to my satisfaction More
10/9/2013 - UPDATE: After posting my complaint on this website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has s website I was contacted by Frank Jarosz from Peoria Nissan and he was very interested in helping me. He has been in frequent touch with me and has scheduled an appointment so that I can get a second key fob. He has really restored my confidence and opinion of the dealership as a whole. Frank has handled the situation in a professional manner and I really appreciate his help with this. I will continue to use Peoria Nissan for sales and maintenance in the future. More
After complaining about a problem with a used car purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the c purchased here, and posting on this web site, I received a call from Frank. He is willing to take care of any problems that we were having with the car at the dealers expense. I am very appreciative towards Frank for doing this. He has turned a bad situation into a very positive experience for my daughter. Not every dealership would be willing to do this. I will continue to patronize this dealer in the future. Thank you Frank. More
Totally took advantage of my son and dil buying and financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC . financing their first car. Eddie and Andy in biz are both liars. Neither will return a call. Told them no warranty needed to be added to a 2000 GMC ... first car financing, can apply the money to other things. Andy lies and tells me they take off the warranty and this thing call ZakTec is a $300 charge from the financing company. Turns out, it's a paint warranty ... which says ... not valid on cars with over 50,000 miles or older than 5 years. Neither will return my call. Shame on you. You think I'll be referring your business? Nope. I'll be adding posts on every website I can find. Yes they are adults and should have read the paperwork, but that's why I called and specifically talked to both of them to be sure they were not getting an added on rip off warranty. Sure enough. They did. Liars and typical car salesmen. Will never ever recommend them nor buy from them again. Buyers beware. They'll pay their note as agreed and that's it. Shame on both of you and your company. More
I have never been happier! I would recommend this dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed ou dealership for any and all repairs needed on your Nissan! My family and I got to work with a wonderful employee named Gilbert. I was very stressed out and he was AWESOME. Not only did he take care of the rental car for me but helped with all of the million questions that I had. He made getting my car worked on as simple as possible and gave me a GREAT deal that worked around my needs. I can't thank him enough. I would HAVE to recommend this dealership and Gilbert to anybody needing repairs. Getting my car worked on has never been easier. I think it was the first mechanic shop I've ever been to that didn't try to take total advantage of me, they genuinely care. Thank you so much! Angela P.S. The rental car was AMAZING!! Thank you Gilbert. More