Peoria Nissan
Peoria, AZ
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Extended warranty is garbage The sales department encourages you to purchase their extended warranty for repairs. I have a 2005 Pathfinder and have a warranty through MMP, which I The sales department encourages you to purchase their extended warranty for repairs. I have a 2005 Pathfinder and have a warranty through MMP, which I have come to learn that Peoria Nissan now owns. So far, NOTHING has been covered. Waste of money! They are thieves! More
Garbage $900 for 80000 mile inspection= $900 for them to flush the transmission. They charge to inspect items that you can check yourself! They hand you a $900 for 80000 mile inspection= $900 for them to flush the transmission. They charge to inspect items that you can check yourself! They hand you a big long impressive checklist, but when you look at it, most of it is basic stuff like tired tread, horn operation, etc. Over the phone the lady tried to say I needed new spark plugs... For $200! They also said I had a "cracked motor mount". When I arrived, they said oh sorry, never mind, everything is fine. They try to scam you out of your money. Took it to another mechanic, and they caught a worn serpentine belt that these guys missed with their $900 inspection. Don't trust these scam artists. I also asked 3 times if she could order the factory floor mats, and the clerk at the front couldn't figure out how to do it... Completely incompetent. More
SO DISAPPOINTING!!! So disappointing!!! We rated them a 1 star review because 0 wasn't an option. We were so committed to driving home with our new cars today. My wife an So disappointing!!! We rated them a 1 star review because 0 wasn't an option. We were so committed to driving home with our new cars today. My wife and I walked in wanting to buy 2 vehicles and all they wanted to do was drive my Honda Pilot touring. We mentioned that we were potentially wanting to trade in our vehicle and it became their only focus. The salesman Robert was nice but as soon as he introduced us to his manger it quickly became sour. The manager was condescending and very abrasive. It's obvious that this dealership does not value common decency. I would never recommend or trust this dealership!!! It was by far the worst experience I've ever had in buying a car!!! More
Fantastic and amazing exsperience! My husband and I decided to check out Nissan for first time, him being a Honda guy and myself a ford girl. Long story short we met NICK and man o man My husband and I decided to check out Nissan for first time, him being a Honda guy and myself a ford girl. Long story short we met NICK and man o man is he the MAN to see, he spent so much time with us and explained all the features and any other questions we had. It was an amazing exsperience and we didn't feel over pressured, where other dealer ships we visited tried to pressure us, so not only did we purchase our Rouge because of Nick and his patience, we just went back and within three months purchased another Nissan, our Juke and we LOVE LOVE them both! One of the things to consider when making a purchase is how do you feel about there service department and Nick took us over there to meet them and that is where we met Kevin and a few others, and they made us feel great and comfortable. And for a woman, I knew that when I would have to take the vehicles in for a oil change I would not be taken for, and feel safe, so we took that into consideration when purchasing a second car, now we only have to deal with one service department if need be for both vehicles. So remember Nick and Kevin are the men to see! Thanks Guys! Laura More
horrible Went there one day told me I was approved and good to go..told them I needed to talk to my boyfriend they said no problem.. They called me the next da Went there one day told me I was approved and good to go..told them I needed to talk to my boyfriend they said no problem.. They called me the next day to make sure I was coming back..I went they gave me a different rep because the other one had left for the day..he wind up telling me something way different.. And I told him to get me a manager and we waited and the manager never came so we left..I will never go there again.. More
First Class Customer Service Once you go to Peoria Nissan you will never go to any other dealership. The customer service you receive there always makes you feel like a VIP custom Once you go to Peoria Nissan you will never go to any other dealership. The customer service you receive there always makes you feel like a VIP customer. We have purchased/leased 4 vehicles from there and they will continue to be our ONLY dealership. Chuck Morris even assisted us in getting the exact Armada we wanted, it was the last one left in Arizona at the time, but he made it happen that same day. More
Wow! Great buying experience again! Wow! Where do I begin...... Over the past 11 years I have been a Nissan fan. My first Nissan was the Maxima which I purchased in 2004. When searching Wow! Where do I begin...... Over the past 11 years I have been a Nissan fan. My first Nissan was the Maxima which I purchased in 2004. When searching for my first Maxima I went to two valley dealerships and spent hours, getting the runaround. A friend sent me to Peoria Nissan after my two negative experiences and after not finding a car. After visiting Peoria Nissan I ended up getting the car I wanted at an amazing price. Most of all I built a relationship with the dealership and its staff, due to the amazing customer service, which is a very important aspect to me when buying a car. In 2009 I bought my second Maxima. Peoria Nissan worked to get me the exact car I wanted and had it delivered. Again the price and customer service was amazing and I built on the initial relationship with the sales professionals, management and even the GM. I am writing this post, as this week I purchased my 3rd and most amazing Nissan, sliding in to the 2016 Maxima. This is the most impressive car I have owned to date. The exact model I wanted was not on the lot, but not to worry as the staff at Peoria found the car and had it delivered that night. The sales professionals pulled out all of the stops as always and went especially above and beyond on this visit! I can not stress enough on how amazing the shopping and buying experience is at Peoria Nissan. No one will let you sit there without asking if you need anything, or helping you with a question, or even sitting down and talking with you and getting to know you. The dealership has not asked me to post this, this is truly a post of appreciation from me, for a great car buying experience time and time again. I have made some friends and built a relationship with a car dealership, an amazing car dealership and I want people to know they don't have to put up with pushy, angry, rude or disinterested sales people when buying a car. If your buying a Nissan, please take the time to visit Peoria Nissan, you can't go wrong. Thank you to all of the Staff at Peoria, especially Tim, Scott, Kent, Mike and the GM Chuck. More
scammer alert Be careful when you purchase there. The car will have a price on the windshield. They will not honor it, and charge you full retail price. I went with Be careful when you purchase there. The car will have a price on the windshield. They will not honor it, and charge you full retail price. I went with my 19 year old nephew to buy his first car. We met Bobby sales person. I explained to him what i was looking for. A new car no more than $15000 and a payment of $230. Bobby took us around the dealer and showed us a 2015 Nissan Sentra, with a price $13,950. so we went in spoke to a manager who asked about how much am i looking to pay a month. once again $230. so they got the payment to $268.22 with a down of $1300. well wed went over the contract, the price was about $17985. That did not include taxes and dealer cost. They insisted that they explained why i did not get it at 13,950 price. I was upset they acted like i owed them something. bottom line i did not buy the car and they are very dishonest.. don't buy there More
Excellent Salesmanship Came in after spending the day at 4 other dealerships in the West Valley. To say the least they were extremely rude, pushy. and quite unprofessional Came in after spending the day at 4 other dealerships in the West Valley. To say the least they were extremely rude, pushy. and quite unprofessional to say the least. On my home I;m passing Peoria Nissan and figured oh what the heck. Stop in and was Greeeted by Jeff Pordes, who came across very professional and sincere. Walked in to the showroom and spend about 5 mintues of fact finding time asking what was important to me in purchasing my next car. u Gave it what I thought was important without playing my hand, He showed me 3 options of cars 2 I didn' like but the 3 hit the spot. Budget was my key factor but didn't want a peiece of crap that was going to brake down in the next 30 days either. Jeff Pordes was very knowledgeable in his product and found me the right car and right price. A 2007 Altima SL and car fax history for back up. and after test driving we worked on the numbers. He save me $1500 over what I thought I was going to pay. So after 3 hours, I drove home in my new 2007 Nissan Altima with everything I wanted in it and then some. I can't say enough on Jeff Pordes went out of his way to ensure me that I was purchasing the right vehicle. I don't normally put a lot of trust in people, but Jeff Pordes is the exception. He was honest from the get go, never lead me astread, and kept me focus on my needs. I will certainly recommend Jeff Pordes and Peoria Nissan to all of my friend and family when there in the market for a new or used car. Belinda Saenze Surprise, AZ More
Jeff is the BEST!!!! Like most people going to purchase a new car at the dealership is really painful and you have to deal with the hords of people jumping out at you. Like most people going to purchase a new car at the dealership is really painful and you have to deal with the hords of people jumping out at you. Not in this case, My wife and I were greeted in a professional manner by Jeff Pordes who asked a lot of questions about my budget, needs, wants, and why and SUV over a car. Never had anyone ask me that before!!! Jeff Pordes handled himself in a very professional manner, very stright forward, and most importantly honest with us. In conclusion, in no time, I was driving out of the dealership in my new Rogue and just wanted to say that I would recommend Jeff to anyone who is thinking about buying a car.... Tryone Gilbert Phoenix,AZ More