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Peoria Nissan
Peoria, AZ
786 Reviews
For well over a decade we've served Arizona with a great selection of new Nissan cars, trucks and SUVs at prices that put other Nissan dealers in Phoenix and Peoria to shame! And if you haven't taken a look at our affordable used cars, we encourage you to see what you've been missing.
For the past three years running we've managed to maintain our position as the number-one Nissan dealer in Arizona. How do we do it? It's really quite simple: We offer our customers great prices on some of the most amazing vehicles in the world, and we do it with a smile. It's the combination of value and respect we give our customers that sets us apart from other Nissan dealers in the Phoenix area. At Peoria Nissan, you'll never feel pressured, you'll never feel uncomfortable, and you'll always know you're getting a fair deal on any vehicle on the lot. Come in and experience what thousands of people from across Arizona already know: Courtesy, value and honesty aren't outdated ideas or principles; they're the things you find at Peoria Nissan each time you visit.
Our mission at Peoria Nissan is to provide you, our customer, with the best product and the best automotive value. Our trained sales professionals promise to provide prompt, precise service in a friendly atmosphere. We wish to exceed your expectations and earn your business for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 786 reviews
August 26, 2018
Pleasant mechanics They always try help me to clear my QQQs and concerns with courtesy. I’m grateful for the atmosphere they provide and attitude listening to their cu They always try help me to clear my QQQs and concerns with courtesy. I’m grateful for the atmosphere they provide and attitude listening to their customers. More
by Salt
Employees Worked With
David McGuire
August 24, 2018
Worst car buying experience EVER!!! In August 2016 I purchased a Nissan Rogue from Peoria Nissan. The entire experience was great! We had a great salesman, transaction went smooth and l In August 2016 I purchased a Nissan Rogue from Peoria Nissan. The entire experience was great! We had a great salesman, transaction went smooth and left with my brand new car! Fast forward to August 2018. I decided I wanted to trade in the Rogue and get something smaller. I drive 20 miles one way to work and needed something better on gas. I had my heart set on a 2018 Nissan Sentra SR. I decided to go back to Peoria Nissan. What a completely 100% different experience. HORRIBLE!! After 7 hours, I left the lot with my new car. A silver 2018 Nissan Sentra SR. I had test driven a black one but was told I could get a better rebate on the silver one because it had been on the lot longer. I finally drove off the lot at 9:30 pm and immediately had 2 warning lights come on (low tire pressure and front break assist not working). I went ahead and drove home and would deal with them the next day. I took the car in after work and they claimed they fixed both issues. I drove around the rest of the afternoon running errands with no problems. The next morning I get in the car to go to work and BOTH warning lights come on again. I go to work. As I’m backing into my parking spot at work, the entire back of my seat FALLS and I’m all of a sudden in the back seat (thankfully it didn’t happen on the road). I call Peoria Nissan to explain what happened. They come pick up the car and bring me a rental to use until my husband (who is now out of town) and I can come back in and pick out a different car (the silver one has been labeled a bad car). The following Monday I go back to Peoria Nissan and pick out a new car and leave with a 2018 Nissan Sentra SR Midnight Edition. I get in to go to work the next day and once again WARNING LIGHTS!!! I go to work and speak with my boss who graciously allows me to take the day off to go back to the dealership and get my car taken care of. I have taken pictures and show them to Scott in the service center. He says he will figure out what is going on. Long story short, there is a problem in the production of the front break assist sensor. He tells me a recall will be issued but has not been done yet. He’s never seen the problem on a Sentra. Only the Rogues and Pathfinders. He puts me on the list to have the sensor replaced. I’m 12th on the list. I go to wash off the windshield while I am on a trip in Tucson and I hear a loud “screeeech” METAL ON GLASS! THERE ARE NO WIPER BLADES!! I call the dealership and tell them I am headed in from Tucson and explain what happened. I arrive at the dealership and after being harassed that someone stole them, they take the wiper blades off another car and put them on mine. They put some sort of filler in the scratch. It is right in my line of sight and I can still see the scratch. Scott (sales manager) says he will see what can be done to fix it. My husband and I return YET AGAIN to the dealership on 8/16 to resign documents for my new car. I speak with Scott, one of the sales managers (I’ve been dealing with him since they brought me a rental) I show him pictures I took of the car the day after I got it and show him there were no wiper blades and nobody stole them, they sold me the car without them. By now, I myself have spent over 17 hours at Peoria Nissan since starting the whole car buying process 1.5 weeks prior. My husband gets a call on 8/21 stating they are going to replace the windshield because the scratch is right in my line of sight. Ok, thank you for replacing the windshield. On 8/22 he gets ANOTHER phone call stating yet again, the paperwork was wrong and we needed to come in AGAIN to fill out the paperwork. Magically, 10 minutes later, he gets another phone call that the paperwork is fine. At this point, I am beyond frustrated and just about to give back the car and I will go somewhere else. The only semi understanding person through this whole thing has been the sales manager Scott. I am not sure what is going on at Peoria Nissan, but it needs to change. QUICK! This has been the worst car buying experience I have ever been through and have made sure to tell my friends and family to never purchase a vehicle from Peoria Nissan. This is long enough, I’m not even going to get into the problems with the 2 sales women we’ve had, Adrianna and Bailey. I have spent way too much time being stressed out about this whole situation I have yet to enjoy my new car. On 8/19, we received a phone call and text messages from Bailey demanding the other key back for the silver Sentra I initially had. I was not able to talk on the phone at the time so I text her back telling her I had given the key to Scott (sales manager) about a week and a half ago. Now, we are at 3 weeks dealing with everything. 3 WEEKS!! I feel this is completely unacceptable. I am not sure where he went, but someone needs to find Eduardo (our initial sales man when I purchased the Rogue in August 2016) and bring him back. He seems to be the only one that knew what he was doing and made the car buying process easy and smooth. He was amazing. I am 100% dissatisfied with Peoria Nissan and will not purchase another vehicle from there. When my lease is up on my new car, I will give the car back and will go to another dealership for a car. WORST CAR BUYING EXPERIENCE EVER!! Yes, Scott has been helpful with having the windshield replaced and having a rental car delivered to my work, but don’t new cars come with windshield wipers? Maybe that’s part of an extra package I didn’t purchase. Through all of this, I have barely gotten an apology for all the issues or any type of offer of compensation. I have taken time off work, time out of my day, time I could have been enjoying my new car to deal with issue after issue. The sensor issue has yet to be fixed, but I understand we are waiting on the part and it will be replaced when the new part comes in. I hope nobody has to go through what I have the past 3 weeks with Peoria Nissan, but I’m sure I am not alone. I’m sure others have had problems with Peoria Nissan. More
by ebriggs1981
Employees Worked With
Scott Smith, Adrianna, Bailey
August 15, 2018
Fastest service ever I made my appointment the night before, I arrived when they opened at 7am. Scott had my rental car waiting , AC already blowing cold. I had only one w I made my appointment the night before, I arrived when they opened at 7am. Scott had my rental car waiting , AC already blowing cold. I had only one warranty issue and by 10am got a call my truck was ready. I got it back washed and vacuumed, air conditioning fixed, all before lunch. You can’t do better than that. More
by Figureitoutconsulting
Employees Worked With
Scott, Emilio Tapia
August 15, 2018
Pleasant but too long Went to peoria Nissan to purchase new pickup to replace one that was totaled. I had previously picked out the one I wanted. My boss and I went on to Went to peoria Nissan to purchase new pickup to replace one that was totaled. I had previously picked out the one I wanted. My boss and I went on together to pick up the truck which he was paying cash for. Price had already been negotiated. He told service manager to have paperwork ready to sign. After more two and a half hours I was finally on my way with truck. My boss wasn’t very happy about that part of purchasing at Peoria Nissan especially since two weeks earlier he had purchased a new Ford pickup which was delivered to him at our shop with paperwork ready to sign. People were very pleasant but ridiculously long time to purchase especially since it was a cash deal. More
by Jerry Herring
Employees Worked With
Adam. Scott
August 12, 2018
Worked hard to make things right I had an issue with this dealership, but they went out of their way to improve things. I appreciate that they took the time to followup. I had an issue with this dealership, but they went out of their way to improve things. I appreciate that they took the time to followup. More
by Cool2bjess
Employees Worked With
John Breeser
August 02, 2018
Great buying experience Came to dealership knowing what I wanted Sales staff was most helpful , Got the vehicle I wanted at a fair price , great service , honest, and helpf Came to dealership knowing what I wanted Sales staff was most helpful , Got the vehicle I wanted at a fair price , great service , honest, and helpful Would recommend Peoria Nissan More
by azdalmation
Employees Worked With
Hugh Laughlin, Chuck Morris
July 26, 2018
Thanks for the timely repair So my 08 Nissan Titan has a lot of miles and has been tremendously reliable but when the brakes failed I needed a fix. My local mechanic advised that So my 08 Nissan Titan has a lot of miles and has been tremendously reliable but when the brakes failed I needed a fix. My local mechanic advised that I visit the dealer given the complexity of the ABS system. Now understand, when I first purchased this truck I relied on the Peoria shop for my warranty maintenance. As the truck aged I switched to a local, trusted guy. No surprise ... much cheaper. But for serious repairs the dealer is still the go to source. So I honestly recommend Peoria Nissan for the quality of their diagnosis and work. It doesn't come cheap, but when you need them ... you need them. Their team is fast, honest and most importantly reliable. They're good people and very good at their job. More
by Titan Fan
Employees Worked With
Paul Watz
July 24, 2018
VERY PLEASED I moved here from Reno ,NV. My 2006 Murano , that has 50,000 miles was serviced in Reno for 13 years. I hoped I was going to be treated the same way h I moved here from Reno ,NV. My 2006 Murano , that has 50,000 miles was serviced in Reno for 13 years. I hoped I was going to be treated the same way here at Peoria Nissan. I’am very pleased with the service, and kindly manner that Elija Pedigo has given to me. They have me for a regular customer. Thank you Elijah , and Peoria Nissan. More
by Silverstate
Employees Worked With
Elijah Pedigo
July 06, 2018
Satisfied Nice people to work with. My vehicle was nicely serviced. But was not clean washed. Labor is very high. My other vehicles BMW and Mercedes Nice people to work with. My vehicle was nicely serviced. But was not clean washed. Labor is very high. My other vehicles BMW and Mercedes More
by Andy Patel
Employees Worked With
Scott clouse
July 02, 2018
Buying a new car Had a great experience buying my new car with Peoria Nissen. Talked to Saleman over the phone let him know what I was looking for. Gave my information Had a great experience buying my new car with Peoria Nissen. Talked to Saleman over the phone let him know what I was looking for. Gave my information to pull credit. Picked out color. Then came in to pick it up. Was in and out of dealership in couple hours. More
by Totallytorri
Employees Worked With
Sarko
