Peoria Nissan

This dealership is horrible! I have had nothing but issues here. I bought a car and brought it home and a week later they decided to change the price so I took it back. I got another call a year late issues here. I bought a car and brought it home and a week later they decided to change the price so I took it back. I got another call a year later offering me 12,000 for my car so it is paid off and I told them I will give them one last chance. Now I get there and they want to give me 6,000 for my car. (of course the guy that told me 12,000 was off this day) I test drove a truck and within a mile it ran out of gas in the middle of Bell Rd! We were stuck on the road for almost an hour before Triple A helped us and the dealer never did anything about it. After being there for hours I left with them wanting over 33,000 for a used truck! I told them NOT to call me again and went to another dealership. As I got there the employee I had dealt with here text me. I proceed to get another 5 calls from this dealer, each time telling them NEVER to call me again. I am also filing a report for continued harassment! I only gave them 1 star because i had to. More

I've been to alot of Nissans before and by far this one is the worst! I spent alot of money here getting my heater fixed. The technician they have there is lazy and rather than figure out why my heater doe is the worst! I spent alot of money here getting my heater fixed. The technician they have there is lazy and rather than figure out why my heater doesn't work, he'd rather install all new parts that could be wrong with my heater rather than checking which part was the bad one. They said I had 2 bad actuators which I was aware I have one bad open door actuator. What was not bad was the control valve in the hood but made me replace it. The more they replace the better commission the advisor and tech get. I went along with it because i had a long trip to take the following day. They broke my defroster cover in my car and made me replace it. My part was suppose to get there last week Thursday and I still haven't gotten a call from them to let me know if it's there. This place just cares about the money. The technician said he had trouble putting the part together because it was old. My problem was he could have said something so that I would have the chance to replace it there and then, Rather than leave it loose and come undone when im driving. That could have caused me an accident. I let them know about it and they were aware and try to make me be the bad guy. Once my part gets there I WILL NEVER AGAIN go to this Nissan location again. I'm in the market for a new vehicle but wouldn't consider it here. Military friends beware. More

Have been going to the service department for about 2 years so when looking for new cars we chose to check them out first and it was an insulting experience. Offered only $250 dollars for my husband's ca years so when looking for new cars we chose to check them out first and it was an insulting experience. Offered only $250 dollars for my husband's car and we were looking to buy 2 cars! Bought them somewhere else after we went in last night and they stopped someone from helping us because the one the wanted to assist us was on the phone. Not how you treat valued customers! More