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Peoria Nissan

Peoria, AZ

2.9
750 Reviews

9151 W Bell Rd

Peoria, AZ

85382

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Showing 750 reviews

August 31, 2019

Knowledgeable and helpful I went in for our first maintenance service and our service advisor Samuel Gordon was friendly and helpful he also helped with showing me how to conne More

by Christina.Hudson1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Gordon
Sep 03, 2019 -

Peoria Nissan responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Christina!

August 24, 2019

GreAt people. Thanks to everyone at Peoria Nissann....especially David and service ....in understanding my needs and going the extra distance to accommodate my need More

by Rellegard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McGuire
Aug 27, 2019 -

Peoria Nissan responded

Thank you for your positive feedback!

August 21, 2019

Advertise one price but try to sell it for much more Car was advertised on their website for $12,995. Out the door price without options should have been $15k. Their first offer was over $16k for just th More

by Jo Ke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Olson
Aug 23, 2019 -

Peoria Nissan responded

Jo, thank you for your honest feedback. It is our goal to be very transparent when it comes to pricing, options, and vehicle condition. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss further.

Aug 23, 2019 -

Jo Ke responded

Nothing to discuss. Last time I was told they had to tell me the price was over 16k to show me the savings over retail. One, the retail price is not 16k. Two, it wasn’t “here’s the retail price of $16k and here’s our price of 13k, look at the savings!” Rather it was “here’s our price of 16k, sign here to take it home today.” You argued with me on the phone, after calling me to try to sell me the car weeks later, and tried to justify your bait and switch as being ethical. Your dealership keeps calling me because the car is still for sale (6+ weeks on your lot), despite the fact I keep telling them I bought a car somewhere else and to stop calling me because I will never do any business with Peoria Nissan. You are the worst dealership I have ever dealt with and it was the worst attempted car buying experience I have ever had.

August 21, 2019

Give Eric Olson a Raise Eric Olson is hands down the best. This is our 3rd and 4th car from Peoria and every time Eric makes it seamless. If a problem does arise he is quick More

by Melissa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Olson
Aug 23, 2019 -

Peoria Nissan responded

Thank you from all of us at Peoria Nissan!

August 19, 2019

A Dealer a Cut Above! Way above the rest!! The best car dealer I have ever bought a car from! We couldn't have asked for a better experience, ty More

by Piron Kicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Eddie, Osmond and Scott
Aug 19, 2019 -

Peoria Nissan responded

Thank you from all of us at Peoria Nissan!

August 12, 2019

Wonderful customer service I went into the dealership on Sunday, drove out in less than 3 hour. The customer service is rated number 1. Could not have asked for a better experie More

by navymomnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Frigillana in Sales and Finance was exceptional!
Aug 12, 2019 -

Peoria Nissan responded

We appreciate you taking the time to leave us a positive review, Nancy!

August 11, 2019

Great experience After dealing with a bad company previously to get another vehicle Peoria Nissian accommodated to what fit me and my family’s bugget and life style. W More

by Isabel.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrianna, Charlie
Aug 12, 2019 -

Peoria Nissan responded

At Peoria Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 17, 2019

The service experience was outstanding. The greeting and sign in experience was quick and painless. Loved the option to UIber home. The work was done quickly and correctly and Debbie took More

by rww007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
Jul 19, 2019 -

Peoria Nissan responded

Thank you from all of us at Peoria Nissan!

July 15, 2019

Sales great, service dept not so Sales and follow up great. Service always courteous (but evasive to service questions), however you should inspect their work. First LOF washer resivo More

by HDMechanic 20+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 15, 2019 -

Peoria Nissan responded

HD, Thank you for your business. We hate it that you didn’t have a 5 star experience. Please contact Emilio Tapia, our Service Manager, at 623.523.6281 to discuss further.

July 14, 2019

Too long of waiting I really enjoyed my dealings with Peoria Nissan. Great employees, however, the wait time I encountered just for my oil change was outlandish. I litera More

by bennylee1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 31, 2019 -

Peoria Nissan responded

Ben, it sounds like your visit here did not live up to your expectations - which is not what we like to hear. We would really like to help turn your experience around. If you would be willing to give us another chance, please contact Emilio Tapia, our Service Manager, at 623-523-6281. Thank you.

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