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Peoria Nissan
Peoria, AZ
745 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 745 reviews
August 12, 2019
Wonderful customer service I went into the dealership on Sunday, drove out in less than 3 hour. The customer service is rated number 1. Could not have asked for a better experie I went into the dealership on Sunday, drove out in less than 3 hour. The customer service is rated number 1. Could not have asked for a better experience. They told me my payment ,trade in. I did not spend hours as you normally do. Would recommend Peoria Nissan to everyone. More
by navymomnancy
Employees Worked With
Alvin Frigillana in Sales and Finance was exceptional!
August 11, 2019
Great experience After dealing with a bad company previously to get another vehicle Peoria Nissian accommodated to what fit me and my family’s bugget and life style. W After dealing with a bad company previously to get another vehicle Peoria Nissian accommodated to what fit me and my family’s bugget and life style. We left with big smiles on our face. By far the best dealership I have gone to. More
by Isabel.A
Employees Worked With
Adrianna, Charlie
July 17, 2019
The service experience was outstanding. The greeting and sign in experience was quick and painless. Loved the option to UIber home. The work was done quickly and correctly and Debbie took The greeting and sign in experience was quick and painless. Loved the option to UIber home. The work was done quickly and correctly and Debbie took time to explain everything in detail to me upon check out. A++ More
by rww007
Employees Worked With
Debbie
July 15, 2019
Sales great, service dept not so Sales and follow up great. Service always courteous (but evasive to service questions), however you should inspect their work. First LOF washer resivo Sales and follow up great. Service always courteous (but evasive to service questions), however you should inspect their work. First LOF washer resivoir almost dry. Second LOF had body damage to vehicle front ( scraped paint) but didn’t look over vehicle until in my garage _ too late to prove now.... Just did third LOF and tire rotation _ so far so good More
by HDMechanic 20+
Employees Worked With
Noah
July 14, 2019
Too long of waiting I really enjoyed my dealings with Peoria Nissan. Great employees, however, the wait time I encountered just for my oil change was outlandish. I litera I really enjoyed my dealings with Peoria Nissan. Great employees, however, the wait time I encountered just for my oil change was outlandish. I literally saw that my car was done and in the service drive. I thought the service advisor would be with me soon. So I waited, very patiently. An hour went by and still, no advisor. I went to him directly mentioned my car. He looked a little lost, then he found my paperwork. That was the only issue I had with my visit. More
by bennylee1987
Employees Worked With
Scott
July 13, 2019
Spot delivery scam. Went in to trade in my vehicle. I was firm on what we wanted and didn’t. Car, price, money down ETC... they literaly challenged everything. Kept showi Went in to trade in my vehicle. I was firm on what we wanted and didn’t. Car, price, money down ETC... they literaly challenged everything. Kept showing us cars we did not want, lied about our FICO score being lower (which I had checked prior) and stated only 1 bank approved us (their bank NMA) and numbers kept rising once he were with the finance manager. Well we came to terms and after 9 HOURS we left this dealership being the owners of a new car. Well a week later they stated we needed to return for “paperwork they forgot” and once we went in they basically said to put a few thousand more down for the car we’ve been driving for 2 weeks or to sign for a brand new Sentra that the bank already had approved. Nice try guys! I honestly wouldn’t recommend a soul to his dealership. So unprofessional and dishonest. More
by Rocky
Employees Worked With
Eric Olson
July 11, 2019
Review Overall good service. Friendly dealer who helped me purchase my vehicle. Although I wish he informed me about premium package of my car because I wish Overall good service. Friendly dealer who helped me purchase my vehicle. Although I wish he informed me about premium package of my car because I wish I could have got that and and customization on color. Service dept have been helpful as well so far More
by Raiden!5
Employees Worked With
Scott
July 05, 2019
Car Purchase Friendly and patient sales associates. Expressed true interest in helping find the new vehicle I was interested in. Great attitudes and worked hard to Friendly and patient sales associates. Expressed true interest in helping find the new vehicle I was interested in. Great attitudes and worked hard to get the best deal. More
by CarGal
Employees Worked With
Javier and Kevin
July 04, 2019
BUYER BEWARE went in to trade in a vehicle and made it very clear from the beginning that the only loan term I was willing to do was 5 years to pay off the vehicl went in to trade in a vehicle and made it very clear from the beginning that the only loan term I was willing to do was 5 years to pay off the vehicle and it would be mine (keep in mind, I have some negative equity and my payments would have been $975 per month- absolutely crazy). As I walked away 3 times, they finally agreed. Upon getting to finance, we were the last people in the building and the finance guy pointed at everything and said “”sign here, initial here, etc” not explaining the contact. I had to come back the next day since their computer was down anyways so I took home the contract and read over it. They tried to screw me over after me and my family have been loyal customers to them for 5 years. They put me in a “balloon” contract- basically over the course of 5 years I would pay $52,000 for a truck then to have to turn around and purchase it for an additional $19,000 or turn it in and walk away with nothing. WHAT?! Not to mention I spoke to FOUR finance guys and one even rolled his eyes at me and laughed in my face (not sharing names for confidentiality reasons). After spending minimum 8-10 hours at the dealership over the course of 2 days, I got my car back but they put up a good fight. Consumer affairs is now involved and I hope they are able to set their employees straight. How disappointing and disgusting, PLEASE READ YOUR CONTRACTS BEFORE SIGNING THEM. My family and I will not be returning. More
by Carly Navarro
Employees Worked With
Nick, Chris, Angel and Ricky
July 03, 2019
purchase very good experience in buying a new vehicle. They gave us a fair value for our trade as well. In and out in no time. very good experience in buying a new vehicle. They gave us a fair value for our trade as well. In and out in no time. More
by sullys
Employees Worked With
Nick Sweis and Martin Cruzes
