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Peoria Nissan
Peoria, AZ
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He was wonderful to work with! I will use Art when I need my truck serviced! He was very helpful! Thank you so much. I would recommend him to a friend. my truck serviced! He was very helpful! Thank you so much. I would recommend him to a friend. More
I have processed a vehicle from this dealership on the month of October. We have a very bad experience with the new general manager Mr. Lee. We agreed on a price out of the door then turn out we pay for t month of October. We have a very bad experience with the new general manager Mr. Lee. We agreed on a price out of the door then turn out we pay for the car with $ 6,000 more. Mister Lee cares more about showing how great he and how many sales he can make then taking care of his customers. We need to be honest and if a customer decide to go to another dealer respect his wish don’t Promis a better deal and turn around and make it more expensive. Were you able to impress with your sales Mister Lee? I hate even passing by hour dealer on Bell Rd. If anyone buys a car from here just pay a close attention to this guys! They know how to distract you and confuse you! I am very disappointed !!!! More
This is the Best dealership in the valley HANDS DOWN! The saleman Jack D internet salea and Oz in finance are awesome! I had a bad experience at another dealership where i purchased a new car. They gave me saleman Jack D internet salea and Oz in finance are awesome! I had a bad experience at another dealership where i purchased a new car. They gave me the b run around and lied to us. And then someone ran into me and totaled my new car. I went to Peoria Nissan to see if they could help. I had talked to Nick who assured me no games and they are a honest dealership and who understood my issues. Best car buying experience I have ever had!! And Iam not a spring chicken lol. Please give your business to the well deserving dealership!! Thank you to all that helped us make my dreams come true! You guys are truly AMAZING!! More
James was awesome! He was very professional and thorough throughout my visit. James made my experience great. I would definitely recommend James and Peoria nissan. throughout my visit. James made my experience great. I would definitely recommend James and Peoria nissan. More
Ashley is great. Very sweet and pleasant to work with to achieve that new vehicle. I would recommend seeking her out prior to your Peoria Nissan visit. Lots of inventory of Vehicles behind the show room. Lo achieve that new vehicle. I would recommend seeking her out prior to your Peoria Nissan visit. Lots of inventory of Vehicles behind the show room. Love the vehicle I purchased. Pathfinder Rock Creek Limited Edition. More
The Work took much too long to complete. I was told by the service advisor handling my service that it would take an hour and half but took more than two and half hours. I had an appointment 3 hours afte the service advisor handling my service that it would take an hour and half but took more than two and half hours. I had an appointment 3 hours after I arrived, so I went to my appointment via Uber and returned via Uber at their cost More
Just bought a new Rogue My 2013 Rogue was on it's last day of extended warranty and developed a big oil leak. They figured it out and were going to repair it, under warranty My 2013 Rogue was on it's last day of extended warranty and developed a big oil leak. They figured it out and were going to repair it, under warranty. We looked into purchasing another warranty, since we had been very happy with the warranty and service we had had so far. The price for another warranty would have been about the same as a down payment for a new car. We looked and found just what we wanted, we were treated very well and made the trade. Serge Angounou is a great, knowledgeable, easy-going salesman. He gave us a great experience for purchasing our first NEW car in over 36 years! More
In for service to a new car I am truly satisfied with my sales rep, Sarkou Mahmood. Sarkou went above and beyond to meet my financil needs he was respectful, honest and caring, I am truly satisfied with my sales rep, Sarkou Mahmood. Sarkou went above and beyond to meet my financil needs he was respectful, honest and caring, on a scale of 1 to 10 he is a 10+. I also want to thank Ricky and Dominique and all of the Peoria Nissan personnel who made my purchasing a new car a pleasant experience. Thank you, Sincerely Theresa Ortiz More
Purchased a new car Went in for a used car and they were able to get me a new car at comparable price. They also gave me top dollar for my trade in and really worked hard Went in for a used car and they were able to get me a new car at comparable price. They also gave me top dollar for my trade in and really worked hard for my business. More
Such a disapointment I have had such a bad experience with this company so far. I knew exactly what I wanted a 2018 Nissan Aramda. I drove from Flagstaff and the sale went I have had such a bad experience with this company so far. I knew exactly what I wanted a 2018 Nissan Aramda. I drove from Flagstaff and the sale went super smooth or so I thought. I was promised by Nick the finance guy who did the deal with us that my car I was trading in would be paid off by October 2nd the day the payment was due. I have great credit and made it clear how important to me it was paid off in time. I called on the 4th and my old car had still not been paid off. I called Peoria Nissan someone said that Nick would get back with me i never herd back. I called again Monday the 7th in the afternoon again they said Nick would get back with me and again I herd nothing back. I called again Tuesday the 8th in the morning and spoke with a finance manager who assured me that they would get back with me that day. Tuesday around 5 I called again because I has still not herd anything. Mind you my payment is now 6 days past due and my bank is calling everyday for payment. Finally a finance manager gets on the phone with me Tuesday afternoon and tells me that they have the check cut sitting to go out over night with Fed Ex. I waited until Friday October 11th called my bank and still no payment. I called and left a message again for Nick and still nothing back. I called again Tuesday the 15th and got passed around. Finally I got on the phone with a lady named Pollyann she was very helpful and said that they sent the check to the wrong bank. How can the send the check to the wrong bank and not catch it. I had to be the one to call multiple times to figure this out. This is the most unprofessional company I have ever dealt with. Pollyann assures me that the will stop the payment on the check and get a new check sent out and overnight-ed. She told me she would call me no matter what by the end of the day Tuesday the 15th with a tracking number for the overnight-ed check. I also complained to her that Martine my sales rep said he would replaced or fix the mirror when I bought the car and she promised as well I would here from them by the end of the day for that. Pollyann also stated that she would call my bank to make sure I did not get reported to the credit burrow and to let them know whats going on because I am also now getting calls from my bank not only am I super past due but also the insurance was canceled because I know longer own the car but they are going to make me pay for there insurance because they still show me owning the car. Its now Friday the 18th my old car is 16 days past due and still no payment. It was not overnight-ed no one ever called me back including Pollyann as promised or Martine regarding the mirror as promised. My bank has also not herd from anyone. At this point if the car is not paid off by Monday i am going to seek legal action. I am also reporting this business to Nissan and the BBB. I have never in my life had such a horrible experience and felt so undervalued. I own a business and I would never ever treat a customer this way. I will never recommend them or use them and the unfortunate thing is I received a warranty from them and also a package that they will reseal the paint and leather every 6 month and I don't even want to deal with them even in regards to this. I am so upset and disappointed I have bought several cars and have never had such a horrible experience. DO NOT trust or believe in the company everything they say is a lie and they don't even care enough to get back to you to fix it. Once you sign the papers you are nothing to them any more. More