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Peoria Nissan
Peoria, AZ
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Only had my car for five weeks and something went wrong it .customer service wasn’t great and then I had to get the bigger boss involved. They covered it which was great but nobody would really talk to me it .customer service wasn’t great and then I had to get the bigger boss involved. They covered it which was great but nobody would really talk to me after that they just gave me my keys and shooed me away! More
Paul Watz in service always makes sure I get the best treatment, is always great with my time and never over charges me. They always wash my car when I’m done too, which is nice! treatment, is always great with my time and never over charges me. They always wash my car when I’m done too, which is nice! More
Made an appointment for oil/filter change at 10:00am. The service was not completed until 12:00pm. It should not take two hours to perform a simple procedure, particularly when one has an appointment. The service was not completed until 12:00pm. It should not take two hours to perform a simple procedure, particularly when one has an appointment. The service tech (Jaun) was cordial and apologized for the long wait, but never provided periodic updates on the progress for the service.. I will probably have my service work done at another Nissan Dealer in the future. More
It was my first visit and we were getting an oil change and filter service. Our service advisor Kyle Ostwald was great in explaining the process to me. The service was completed in a timely fashion and the and filter service. Our service advisor Kyle Ostwald was great in explaining the process to me. The service was completed in a timely fashion and the dealership also addressed some recall issues which I was not aware of. Kyle also informed me about other recommended services for my vehicle. I appreciated his knowledge and professionalism. More
High five! High review! Props to James P for a fantastic experience. Great customer service! Respects his clients! Holds true to his word! U rock! 👍👊🏼 experience. Great customer service! Respects his clients! Holds true to his word! U rock! 👍👊🏼 More
Paul was simply amazing he worked with carshield which I know wasn’t the easiest, he kept me informed the whole way of fixing my car. My car is running like it used to and even though he doesn’t know it he know wasn’t the easiest, he kept me informed the whole way of fixing my car. My car is running like it used to and even though he doesn’t know it he gave me more than just my car back he gave me a part of my son back, my son is no longer with us and some of my fondest memories are in this car so it’s nice to have it working again. So saying thank you will never be enough! Thank you Paul! More
Ken was very friendly and kept me apprised on the whole process. There was no surprise fees at the end. He was very good explsining issues with the car in layman’s terms process. There was no surprise fees at the end. He was very good explsining issues with the car in layman’s terms More
Debbie was a great help, and very professional. She advised me about service which my car needed, and why it was needed. I'm grateful for the help. See you next time. advised me about service which my car needed, and why it was needed. I'm grateful for the help. See you next time. More
James explained everything in detail. My wait time was minimal and I got my vehicle in record time. I will definitely come back for service. minimal and I got my vehicle in record time. I will definitely come back for service. More
They had my car done by the time promised, which was helpful. When I walked in the door to pick up my car they remembered who I was without asking for a name. That made me fell important. Thank you. helpful. When I walked in the door to pick up my car they remembered who I was without asking for a name. That made me fell important. Thank you. More