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Peoria Nissan
Peoria, AZ
750 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 750 reviews
August 07, 2021
The 3 individuals that participated in the purchase were professional, courteous and friendly. Can't ask for anything more than that! An impressive organization in an impressive facility! professional, courteous and friendly. Can't ask for anything more than that! An impressive organization in an impressive facility! More
by The Cactus Cowboy
Employees Worked With
Tim Lanos (sales) & Mark Jones (finance)
August 04, 2021
My service representative, Paul, is the best I have ever had. I always feel he is there for me and the work done is worthwhile. I know I can trust him. I drive almost an hour just to go to this dealershi had. I always feel he is there for me and the work done is worthwhile. I know I can trust him. I drive almost an hour just to go to this dealership. More
by irisaz1
Employees Worked With
Paul, service
August 03, 2021
Service was good, customer service was good. Price was way to high. They charge way to much for labor. $150 a hour and 3 hours for a job that takes less than 1 hour to complete. I know this because I chan way to high. They charge way to much for labor. $150 a hour and 3 hours for a job that takes less than 1 hour to complete. I know this because I changed my sensor before. If you can’t do it your self find somewhere that doesn’t change so much. More
by Jeremy
Employees Worked With
Al, Frank Jarosz, Chuck Morris, Emilio Tapia, Eric Olson, . ., Adam Gewargis
August 02, 2021
Great service. And quick scheduling. I love Nissan. And recommend for sales and service. Those guys were great, polite and professional. I couldn't ask for more. recommend for sales and service. Those guys were great, polite and professional. I couldn't ask for more. More
by hmcmxxx
Employees Worked With
Service dept.
August 01, 2021
I have an excellent service advisor Paul Watz. He explained all the worked done on my car. Work was done on a timely manner. Great customer service! explained all the worked done on my car. Work was done on a timely manner. Great customer service! More
by Onio
Employees Worked With
Paul Watz
August 01, 2021
Brought my Sentra in for an oil change and transmission fluid exchange. They also found a recall that needed to be done. Scott in service took great care of me. Left there in a clean good running car. I’ll fluid exchange. They also found a recall that needed to be done. Scott in service took great care of me. Left there in a clean good running car. I’ll be back for my service needs. More
by m2vell
Employees Worked With
Scott
July 31, 2021
Everyone told me not to go to this dealership, and I should have listened. The second day of owning this car, it wouldn't start. I looked under the hood and realized the battery cables hadn't been tight should have listened. The second day of owning this car, it wouldn't start. I looked under the hood and realized the battery cables hadn't been tightened down. I fixed it, then called the service department to ask them about it. The man said "if you can't figure it out bring it in and we'll tighten it for you". I said that's not really the point, I want to know how something so simple was overlooked. He couldn't give me an answer, then we hung up. 1 month later, it starts leaking oil. 3 months after that, it can't accelerate without making a grinding noise, blowing out smoke and bottoming out. I took it back to the service department. After having it for a few days, I got a call that they were towing it to another dealership. That dealership eventually called saying none of the necessary repairs are under my warranty, I'm basically screwed. It would cost $2,000. I had just put down $3,000 to finance the car only 4 months ago. I was also told I would be responsible for the expensive towing fee (which I was never told about or received an invoice for) Once I got my car back, I realized the engine cover was gone. Whoever took it off never put it back on. I called and emailed and messaged on Facebook, no one got back to me so I went back to the dealership. Again I was told I'm on my own. I'm not the type of person to complain or even write a bad review. But this is ridiculous. I went to Peoria Nissan for the reliability and confidence of buying from a huge dealership. But instead I was sold a car that doesn't work and treated like a second class customer. Save yourself the time and money and shop somewhere else. More
by gracewarinner97
Employees Worked With
Emilio Tapia
July 30, 2021
The service was fast, great, friendly and they went out of their way to make sure I felt comfortable and welcomed. My service technician “Robert” is profesional and awesome! of their way to make sure I felt comfortable and welcomed. My service technician “Robert” is profesional and awesome! More
by Cmarlbrough
Employees Worked With
Robert in service
