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Peoria Nissan
Peoria, AZ
745 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 745 reviews
August 02, 2021
Great service. And quick scheduling. I love Nissan. And recommend for sales and service. Those guys were great, polite and professional. I couldn't ask for more. recommend for sales and service. Those guys were great, polite and professional. I couldn't ask for more. More
by hmcmxxx
Employees Worked With
Service dept.
August 01, 2021
I have an excellent service advisor Paul Watz. He explained all the worked done on my car. Work was done on a timely manner. Great customer service! explained all the worked done on my car. Work was done on a timely manner. Great customer service! More
by Onio
Employees Worked With
Paul Watz
August 01, 2021
Brought my Sentra in for an oil change and transmission fluid exchange. They also found a recall that needed to be done. Scott in service took great care of me. Left there in a clean good running car. I’ll fluid exchange. They also found a recall that needed to be done. Scott in service took great care of me. Left there in a clean good running car. I’ll be back for my service needs. More
by m2vell
Employees Worked With
Scott
July 31, 2021
Everyone told me not to go to this dealership, and I should have listened. The second day of owning this car, it wouldn't start. I looked under the hood and realized the battery cables hadn't been tight should have listened. The second day of owning this car, it wouldn't start. I looked under the hood and realized the battery cables hadn't been tightened down. I fixed it, then called the service department to ask them about it. The man said "if you can't figure it out bring it in and we'll tighten it for you". I said that's not really the point, I want to know how something so simple was overlooked. He couldn't give me an answer, then we hung up. 1 month later, it starts leaking oil. 3 months after that, it can't accelerate without making a grinding noise, blowing out smoke and bottoming out. I took it back to the service department. After having it for a few days, I got a call that they were towing it to another dealership. That dealership eventually called saying none of the necessary repairs are under my warranty, I'm basically screwed. It would cost $2,000. I had just put down $3,000 to finance the car only 4 months ago. I was also told I would be responsible for the expensive towing fee (which I was never told about or received an invoice for) Once I got my car back, I realized the engine cover was gone. Whoever took it off never put it back on. I called and emailed and messaged on Facebook, no one got back to me so I went back to the dealership. Again I was told I'm on my own. I'm not the type of person to complain or even write a bad review. But this is ridiculous. I went to Peoria Nissan for the reliability and confidence of buying from a huge dealership. But instead I was sold a car that doesn't work and treated like a second class customer. Save yourself the time and money and shop somewhere else. More
by gracewarinner97
Employees Worked With
Emilio Tapia
July 30, 2021
The service was fast, great, friendly and they went out of their way to make sure I felt comfortable and welcomed. My service technician “Robert” is profesional and awesome! of their way to make sure I felt comfortable and welcomed. My service technician “Robert” is profesional and awesome! More
by Cmarlbrough
Employees Worked With
Robert in service
July 29, 2021
Debbie my service advisor is always, give excellent customer service. Excellent service for my car. Clean waiting area. I will recommend Peoria Nissan, Excellent Dealership customer service. Excellent service for my car. Clean waiting area. I will recommend Peoria Nissan, Excellent Dealership More
by Cherrylady992002
Employees Worked With
Debbie Arnett
July 29, 2021
Excellent customer service experience. Debbie Arnett is as excellent service advisor. Peoria Nissan overall excellent Dealership and customer service. I recommend Peoria Nissan excellent service. as excellent service advisor. Peoria Nissan overall excellent Dealership and customer service. I recommend Peoria Nissan excellent service. More
by Cherrylady992002
Employees Worked With
Debbie Arnett
July 29, 2021
Ken was excellent…made sure everything was perfect. The service department was prompt and thorough. Thank you Peoria Nissan! I will recommend to friends and family! service department was prompt and thorough. Thank you Peoria Nissan! I will recommend to friends and family! More
by Michele Markham
Employees Worked With
Ken in service (sorry don’t know Ken’s last name)
July 28, 2021
James communicated with us through the entire process. He helped us with an outside extend Service contract. Additional items were found and we appreciate your diligence supporting our best interest. I would helped us with an outside extend Service contract. Additional items were found and we appreciate your diligence supporting our best interest. I would want James helping me next time I come in. More
by Steve
Employees Worked With
James
July 28, 2021
Nissan said they did an alignment but they didn’t, we took it to the manufacturer dealership to check their work, and they didn’t do it, and now the front 2 tires that were brand new are ruined! Liars!! took it to the manufacturer dealership to check their work, and they didn’t do it, and now the front 2 tires that were brand new are ruined! Liars!!!! They are jerks, the mechanic Pat lies the manager Eric Olson is horrible, ooh you don’t want to do the right thing… I will keep writing horrible reviews. This dealership is horrible do not buy anything used from them!!! They will purposely not tell you things that are wrong so they don’t have to fix it! More
by C.Watters
Employees Worked With
Patrick (Mechanic) , Eric Olson
