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Peoria Nissan

Peoria, AZ

2.7
745 Reviews

9151 W Bell Rd

Peoria, AZ

85382

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Showing 745 reviews

November 17, 2023

Easiest purchase. I love my new pro-4x. Adam Gewargis made the transaction fast and easy. Thank You Peoria Nissan More

by burst_semi.0v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Gewargis
Nov 17, 2023 -

Peoria Nissan responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

November 01, 2023

We have leased and bought here and I’m dumbfounded by the lack of service and professionalism we acquired recently. From the unprofessional finance department to the lack of management involvement when every More

by Saram.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Entire finance team and sales management
Nov 02, 2023 -

Peoria Nissan responded

We'd like to address your concerns directly. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

October 13, 2023

Sold us a car that can’t be insured due to recall on immobilzer. Kia forte. service notice light on already so apparently 120 point inspection not completed. wind shield needs recalibration along with More

by Dh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
M S
Oct 16, 2023 -

Peoria Nissan responded

We're disappointed to hear about these issues with your new vehicle. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

Oct 21, 2023 -

Dh responded

We called and talked to Eric . He was very responsive took the car in. They kept it for a couple days. Checked it out. Got the car back hopefully no other issues but he stated that any other problems to bring it in immediately and he will get it taken care of so I have not gotten paperwork on the car but hopefully the mechanical auto problems will be gone. Still have not received paperwork but that is the financial department not Eric still no response from the sales rep but I am not expecting one as he’s done his job so now it’s left to the others.

August 28, 2023

Peoria Nissan is a bad dealership! Selling bad vehicles! I purchased a brand new Maxima – three years later the transmission went bad! Then I helped my son to purchase a new Pathf More

by ojmoravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher - Service Manager
Aug 28, 2023 -

Peoria Nissan responded

We're disappointed to hear of any miscommunication regarding transmission parts. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281 to assist you further.

August 11, 2023

Take your money elsewhere. Run, do not walk, away as fast as you can! I have financed cars since I was 18 and have never dealt with such a shady finance department. Customer se More

by Christina from Maricopa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Olson & Mark Jones & Sabidi, Chuck Morris
Aug 15, 2023 -

Peoria Nissan responded

Christina, we're disappointed to hear you feel this way related to your visit as we strive to be transparent in our business dealings. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

Aug 15, 2023 -

Christina from Maricopa responded

I spoke with Mr. Olson and must say that his customer service skills are non-existent. He was so arrogant and condescending that he made my blood boil. Needless to say, we ended up in a shouting match and I told him never to call my phone again. If anyone wants to call and apologize for the mistakes, contract alterations, and lack of empathy I'd gladly accept but NOT from Eric.

June 20, 2023

When you here about auto dealerships ripping people off, look no farther because you have arrived at Peoria Nissan. The lies from the F & I department, selling us paint protection plans that are "useless" b More

by joeup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Olson
Jun 20, 2023 -

Peoria Nissan responded

We're disappointed to hear this feedback related to your service visit. Unfortunately we cannot identify you by screen name to research the situation and reach our directly with you in order to address this. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

June 01, 2023

HORRIBLE,HORRIBLE EXPERIENCE AGAIN WITH THE SERVICE DEPARTMENT. HAD A 7AM APPOINTMENT TIME FOR AN OIL CHANGE, ARRIVED 6;45AM, FIRST IN LINE, HOWEVER, ALL EIGHT CARS BEHIND ME IN LINE WERE CHECKED IN B More

by jb4077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Olson, Adam Gewargis
Jun 02, 2023 -

Peoria Nissan responded

We appreciate your patience as traffic has been higher than usual in our service drive, we are doing our best to accommodate our customers. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281 to discuss your situation further.

May 29, 2023

I had a good experience they answered all my questions. Working with Noah was a excellent experience. More

by Hector
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Samarripa
May 31, 2023 -

Peoria Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 12, 2023

I was looking to trade 2 cars. A 2014 camaro convertible 51k miles & escape se 60k miles. Both in good condition.My terms walking in was a truck around 20k with low mileage and a w More

by twopupsnme
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Adam Gewargis
May 12, 2023 -

twopupsnme responded

In all fairness I dont know everyones names I dealt with that day except the salesperson. It was Monica and this complaint or review does not reflect her part in the deal. She tried everything she could to get me what I had wanted and each time someone else came back to tell me it just wasnt possible and to offer me to take a loan for the warranty.Knowing I couldnt do that but when I agreed they just kept raising the min. amt to 180 a month which just wasnt possiblle. After over 6 hours there I just wanted to get the truck and go home

April 19, 2023

Corrupt. Dishonest. Evading. Scammers. Unethical. Liars. Disrespectful! Complete evasion of responsibility! I’ve never had such buyers remorse than I do r More

by Sjord1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Marcus Romero & many more!! , Chuck Morris, Eric Olson, Adam Gewargis
Apr 24, 2023 -

Peoria Nissan responded

We’re disappointed to hear you feel there’s been miscommunication related to your service work. We would be happy to address your concerns directly, please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

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