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Penske Toyota

Downey, CA

4.8
1,628 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,628 Reviews of Penske Toyota

October 22, 2024

Good service and really nice people very respectful and helpful.I recommend Penske Toyota ..thanks More

by Lizbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Oct 31, 2024 -

Penske Toyota responded

Thanks for the great recommendation. We're glad to know you had a respectful and helpful experience with us at Penske Toyota. Wish you all the best!

October 18, 2024

Loyal. Atentive,respectful, modest, patient, comprehensive, supportive understanding, caring, honest, good people, very open, very detail. More

by arnold.murillo06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 18, 2024 -

Penske Toyota responded

Thanks for sharing your thoughts about Penske Toyota. Wishing you all the best.

October 17, 2024

Best price when I got a new Highlander in 12/22. Really good service - found one serious problem on 5,000 mi inspection and fixed it at Toyota expense. Since then just keeps it running really well More

by Trombonelarry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Oct 17, 2024 -

Penske Toyota responded

Thank you for sharing your positive feedback about Penske Toyota. It's great to hear our team could assist with your Highlander experience and that you're pleased with the service. We wish you many more smooth miles ahead.

October 17, 2024

Ivan is very respectful and very friendly. He kindly answered my questions. Excellent service.Thank you More

by Graciela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Oct 18, 2024 -

Penske Toyota responded

Penske Toyota is thrilled to hear about your excellent service experience with our team. Hope you have a great day!

October 16, 2024

They’re very polite and have great customer service answers all my questions no problems also their service department was really fast More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar naranjo
Oct 16, 2024 -

Penske Toyota responded

We're glad to hear that you appreciated our customer service and speedy service at Penske Toyota. Thank you for sharing your experience.

October 15, 2024

Jesus Rodriguez has always been very friendly and knowledgeable. Setting appoint was easy and user friendly More

by verobautista8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Oct 15, 2024 -

Penske Toyota responded

We’re happy you had a positive experience with our team at Penske Toyota. Thanks for sharing your thoughts!

October 14, 2024

Cesar Medina was very helpful and fast in helping me with my oil change and 5k miles maintenance More

by kr.dakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar medina
Oct 14, 2024 -

Penske Toyota responded

We appreciate your feedback at Penske Toyota. Happy to hear our team provided prompt service for your oil change and maintenance.

October 14, 2024

My experience there at Toyota Penske in Downey, was very good they're very professional they contacted me with updates letting me know the part for my car wouldn't be delivered until the next day so they pr More

by victoriaray672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Oct 14, 2024 -

Penske Toyota responded

Appreciate the kind words about your experience at Penske Toyota! Our team always aims to communicate clearly and assist with transportation needs.

October 14, 2024

Great communication, organized and well maintained waiting room. The whole dealership is clean and everyone works hard! More

by ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen, Sean Weaver, Jennifer Norsworthy
Oct 14, 2024 -

Penske Toyota responded

Thank you for recognizing the hard work at Penske Toyota. We appreciate your kind words and are glad to hear about your experience with our dealership. Take care!

October 13, 2024

Looking for a car! Go see Danish, Manny and Tony! Great customer service and fair pricing on my trade-in. More

by slbcog19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 13, 2024 -

Penske Toyota responded

Penske Toyota loves hearing such positive feedback! We're glad our team could help you with fair pricing and customer service.

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