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Penske Toyota

Downey, CA

4.8
1,657 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,657 Reviews of Penske Toyota

November 26, 2024

Every time I’ve ever made an appointment they were on time and got my vehicle back within a reasonable time of the estimate More

by Gilgastelum3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Report | Print
Nov 27, 2024 -

Penske Toyota responded

Penske Toyota appreciates your feedback and values punctuality in service. Take care.

November 23, 2024

Had an excellent customer service from Carlos Herrera and Penske Toyota of Downey is wonderful in services. If been there customer for over 20 yrs have been leasing my cars and buying there won’t go anywhere More

by la_spectrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Report | Print
Nov 24, 2024 -

Penske Toyota responded

Penske Toyota is grateful for your loyalty over the years. We're glad our team has consistently provided excellent service. Take care until next time!

November 22, 2024

Always a breeze taking our cars to Downey Toyota. Will be back for my next service. More

by CYNTHIA SANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
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November 21, 2024

Esteban, was great help! I came in due to my paint coming off and he was able to assist me in the process. He was knowledgeable in the process and able to address my concerns More

by monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Nov 21, 2024 -

Penske Toyota responded

Glad to hear our team could assist with your paint issue. Penske Toyota appreciates your feedback and support.

November 21, 2024

His Toyota is the only dealership I would take my car to be worked on I trust the people to not overcharge me or have any unnecessary jobs that need to be done. More

by JohnRebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Report | Print
Nov 22, 2024 -

Penske Toyota responded

Thank you for trusting the team at Penske Toyota. We appreciate your continued business and confidence in our service department.

November 20, 2024

Service was prompt, the agent was courteous and concern about my needs. They finished in a timely manner. Definitely would recommend they. More

by Robert Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheilal Vazquez Isidro Zuniga
Report | Print
Nov 21, 2024 -

Penske Toyota responded

Great to hear you had such a positive experience at Penske Toyota. Thank you for recommending us.

November 20, 2024

Lihn Lam is the best! So easy to work with. He makes sure that he is available for any follow-up questions. Very efficient, caring, honest, and helpful! More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lihn Lam and Mani
Report | Print
Nov 21, 2024 -

Penske Toyota responded

Thanks for sharing your positive experience with our team at Penske Toyota. We're glad they could assist you so well.

November 18, 2024

Great service! Work done correctly the first time. Always friendly and considerate. Recommend to my friends More

by Mbuksa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Swanenberg
Report | Print
November 18, 2024

Penske Toyota in Downey is the only dealership I trust with my car! I also trust that they won’t add extra work items that aren’t necessary. More

by JohnRebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Report | Print
Nov 19, 2024 -

Penske Toyota responded

Thanks for trusting Penske Toyota with your car. Glad to hear about your confidence in our service team.

November 18, 2024

Fast service and very friendly personal they answered every question I had to their best knowledge and clean environment too which it’s a plus More

by blancac609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Nov 19, 2024 -

Penske Toyota responded

We're glad to hear you enjoyed your experience at Penske Toyota. Our team aims to provide helpful service in a welcoming environment. Thank you for taking the time to share your feedback; wishing you many safe journeys!

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