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Penske Toyota

Downey, CA

4.8
1,627 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,627 Reviews of Penske Toyota

November 16, 2024

My advisor Isidro was great. He was honest to what services I actually needed for my car. He took his time and answered all my questions in detail. He kept me up to date on the p More

by Veron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro (service advisor)
Report | Print
Nov 17, 2024 -

Penske Toyota responded

Thanks for taking the time to share your experience with our team at Penske Toyota. If you have any further questions, do reach out.

November 16, 2024

You did a very good job on my car, and the service s done on the car More

by emilyogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names, Sean Weaver, Jennifer Norsworthy
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Nov 16, 2024 -

Penske Toyota responded

Thanks for choosing Penske Toyota. It's great to hear you had a positive experience with our service department.

November 14, 2024

RICHARD TEE at Penske Toyota of Downey is the BEST! !! Excellent and fast customer service. Definitely recommend this Great Dealership. More

by HectorGMedellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Nov 15, 2024 -

Penske Toyota responded

Thanks for sharing your great experience with our team at Penske Toyota of Downey. We're pleased to see your recommendation. Have a wonderful day!

November 13, 2024

Awesome customer service from Esteban. He’s the sole reason I keep returning to Penske Toyota More

by Carmike_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
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Nov 13, 2024 -

Penske Toyota responded

It's great to know our team gives you reasons to come back. Penske Toyota appreciates your support and trust.

November 07, 2024

The dealership has many friendly, clean and efficient workers who love to help the customers. More

by Brittanymavelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 07, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words about our team. Glad to hear you enjoyed your visit.

November 07, 2024

Had a great experience, service person very friendly & attentive to what I needed done w my car. More

by Mdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Nov 08, 2024 -

Penske Toyota responded

Penske Toyota appreciates your feedback. We're happy to hear our team met your needs. Take care!

November 07, 2024

Muy amables y excelente atención , se los recomiendo , gracias.. me ayudaron con el servicio de mi carro .. More

by c.nanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Nov 08, 2024 -

Penske Toyota responded

Gracias por las recomendaciones y tus amables palabras. En Penske Toyota, siempre hacemos lo posible por ofrecer un buen servicio con tu carro. Bonne route!

November 06, 2024

Jasmine was very helpful she answered all my questions I got my car to get looked at the same day and was happy with the service I would definitely recommend this dealership to somebody More

by rodriguezramirez11479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Nov 06, 2024 -

Penske Toyota responded

It's great to hear that you had such a positive service experience. Penske Toyota is glad our team could assist. Thank you for your recommendation.

November 05, 2024

Every time I come in they are always helpful. Even when I make their job difficult. Berenice was great. Got my tires and wheel claim approved while she was checking me in. More

by Adewardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Nov 06, 2024 -

Penske Toyota responded

Penske Toyota is happy to hear our team could assist with your tires and wheel claim. We hope you continue enjoying the excellent service we strive to provide.

November 05, 2024

Toyota of Downey, I like that I can take in my car in on a Sunday without making an appointment for service. They were fast and gave me recommendations to keep my car running with no issues. More

by Jacqueline.avalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta Zacarías
Report | Print
Nov 05, 2024 -

Penske Toyota responded

Thank you for sharing your thoughts. Happy to see that speed and service at Penske Toyota kept you satisfied.

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