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Penske Toyota

Downey, CA

4.8
1,689 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,689 Reviews of Penske Toyota

July 13, 2023

Very good environment but no internet connection for the time for waiting , need to improve More

by Marlon Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jul 13, 2023 -

Penske Toyota responded

Thank you for the perfect rating, Marlon. It is nice to learn you had a positive experience with our Service Team. We are glad you enjoyed our very good environment; we appreciate the feedback. Please reach out to us at Penske Toyota if we can provide any further assistance. Have a great day!

July 13, 2023

Jasmine took care of me, very helpful, very knowledgeable. Dealer was very clean. I give them a big 10 More

by ecruzer59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jul 13, 2023 -

Penske Toyota responded

We are thrilled to have your glowing five-star review of how our knowledgeable team took care of your needs and was very helpful. We are proud to read that our dealership is very clean. Should you need anything, please reach us here at Penske Toyota.

July 12, 2023

Very clean, nice waiting room and a working area with electrical connection access. Customer service is very proffesional. More

by 451callao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
July 11, 2023

Outstanding staff and receptive to time and needs. Highly recommend them for purchases and servicing. More

by Srloughner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta, Jason Roberts
Report | Print
Jul 11, 2023 -

Penske Toyota responded

Thank you for your kind review and recommendation for Penske Toyota. We are so glad that you had an outstanding experience with our staff and we would be honored to work with you again someday.

July 09, 2023

Ruben cam right up to help us. He was so professional and nice. This is my 2nd time buying from Penske and you have always been so nice and helpful. Thank you More

by gmanona8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riben
Report | Print
Jul 10, 2023 -

Penske Toyota responded

Thank you for choosing Penske Toyota! It is wonderful to know that you had a pleasant experience with our Sales Team during your visit and we congratulate you on your purchase. Enjoy your new vehicle and take care.

July 09, 2023

First time there customer service was great. I was informed in detail of what my car needed and of other key points inspected was great to be aware of them. Only thing I didn't like was I Was of More

by EdlinA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine was great so was her partner.
Report | Print
Jul 10, 2023 -

Penske Toyota responded

Hello, we appreciate your feedback and positive review. It makes us proud to know that our Service Department kept you informed and provided great customer service. Your business is valued and we hope you continue to always choose Penske Toyota.

July 08, 2023

Total experience was great. I would recommend Penske Toyota. Daniel Vidales was the best salesman he took care of all my needs. More

by joanne.bishop867
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Jul 09, 2023 -

Penske Toyota responded

Hello, thank you for taking the time to leave a positive review and recommendation for us at Penske Toyota. We're happy that our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2023

My salesman, Daniel, was very professional, helpful and not at all high pressure. Gave me thier best deal right up front. More

by dpscuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 07, 2023 -

Penske Toyota responded

Our Sales Team here at Penske Toyota is proud to read that you had a professional, helpful, and smooth experience with us. Please feel free to contact us again if we can do anything else to assist you.

July 05, 2023

Service at the dealership is always prompt and efficient. Richard Te is always helpful and provides great support. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Te
Report | Print
Jul 06, 2023 -

Penske Toyota responded

We are excited to read that our Service Team was prompt, efficient, and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance here at Penske Toyota.

July 05, 2023

I loved the service from the sales person . She was very nice , and explained everything really good. More

by sacramento_71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Huerta
Report | Print
Jul 06, 2023 -

Penske Toyota responded

Thank you for your amazing review. We are happy to learn that you received great service from our Sales Team at Penske Toyota and it would be our pleasure to assist you again someday.

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