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Penske Toyota

Downey, CA

4.8
1,657 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,657 Reviews of Penske Toyota

June 19, 2024

The service is so very good, frendly, family, quickly, I recommend this place for maintenance More

by edwineos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ramos , Sean Weaver, Jennifer Norsworthy
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Jun 19, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota for vehicle maintenance. We appreciate your positive feedback on our service speed and friendly atmosphere. Feel free to contact us for your future maintenance needs.

June 17, 2024

Bryan was extremely helpful and super attentive throughout the whole time my car was being serviced. More

by egodinez1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
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Jun 18, 2024 -

Penske Toyota responded

We appreciate your positive feedback on the service you received at Penske Toyota. It's great to hear that our team provided helpful and attentive support. Thank you for choosing us for your car service needs.

June 16, 2024

Buen trabajo, entrega a tiempo, buen trato y precios competitivos además de un ambiente agradable More

by Javier Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Jun 16, 2024 -

Penske Toyota responded

Gracias por compartir su experiencia positiva con Penske Toyota, destacando la entrega a tiempo y nuestros precios competitivos. Nos complace que encontrara el ambiente agradable. Te esperamos pronto para cualquier otra necesidad automotriz.

June 16, 2024

Came in with a Check Engine light on. I don’t live in the area of the dealership and was concerned about continuing to drive the car since it is a hybrid. They handled the repair quickl More

by goirish1968
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 16, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your feedback on the quick handling of your hybrid car's repair. Good to hear we could assist effectively given the travel distance involved.

June 15, 2024

Amazing service experience. Easy and fast with very professional team members. Everyone was nice and service was done quickly. Highly recommended. More

by Dodgerdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero, Jennifer Norsworthy
Report | Print
Jun 15, 2024 -

Penske Toyota responded

Thank you for the positive feedback about your service experience at Penske Toyota. We are pleased to hear that our team provided professional and efficient service. We appreciate your recommendation and wish you well.

June 14, 2024

Penske Toyota in Downey, California is a reputable Toyota dealership. I have been there for almost twenty years to service my vehicles. More

by RochaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Jun 14, 2024 -

Penske Toyota responded

Thank also for continuing to choose Penske Toyota in Downey for your vehicle service over the past two decades. We appreciate your loyalty.

June 14, 2024

Penske Toyota employees offer great customer service. They are supportive and and knowledgeable. The locations are convenient. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Report | Print
Jun 15, 2024 -

Penske Toyota responded

Thank you for your feedback on our team's customer service and the convenience of our locations at Penske Toyota. We appreciate your positive review.

June 13, 2024

Have a warranty for my tires went in for them to swap out made an appointment waited almost 3 hours for them to replace my tire said they were having problems but overall happy with customer service but it j More

by venturas5kids
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 13, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We appreciate your patience and understanding regarding the wait time for the tire replacement under warranty. Please feel free to reach out with any further feedback or needs.

June 12, 2024

My family and I have been going here for years. We highly recommend the service and the help. Especially from Alex Ramirez. More

by ivan.manalili21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jun 13, 2024 -

Penske Toyota responded

Thank you for your loyalty to Penske Toyota and for recommending our service. It's good to hear that our team, including Alex Ramirez, consistently meets your expectations.

June 09, 2024

Agents very helpful and he was able to explain the service the car was getting and whatever the car needed, I can drive safely. More

by mangaspochispaquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 09, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with the service at Penske Toyota. It's great to hear our team was able to clearly explain everything and ensure your vehicle is safe for driving.

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