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Penske Toyota

Downey, CA

4.8
1,657 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,657 Reviews of Penske Toyota

September 03, 2024

Fast easy service and they washed my car too . Friendly customer service !! Love the workstation ! More

by jeanniestarr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Great to hear you enjoyed the service and workstation at Penske Toyota. Thanks for the review and have a nice day.

September 03, 2024

I know I can trust Penske Toyota to do the job right. Customer Service tech Cesar Medina was knowledgable and kept me informed on my last visit. More

by Francisco B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Thank you for your trust and feedback. It’s great to know our team kept you informed during your visit. We appreciate having customers like you at Penske Toyota.

September 02, 2024

The dealership was clean and the employees were professional. I was not hounded by sales people. I was able to look around at my pace. More

by Michele Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Glad you enjoyed your experience with Penske Toyota. Have a fantastic day!

September 01, 2024

Very quick service and easy communication. The best service I’ve had in years for my 2023 Tacoma. More

by Sergio Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We’re pleased to hear about the great service and easy communication.

August 28, 2024

Very professional and friendly. Excellent service. Employees are easy to talk with. Knowledge about answering questions. More

by Calif man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Sep 09, 2024 -

Penske Toyota responded

Thank you for your kind words and rating. Penske Toyota appreciates your feedback about our team’s professionalism and knowledge.

August 28, 2024

Maria was the best! She totally needs a raise. Maria went out of her way to help. Maria was courageous & very professional. I will totally go back and say Hi to Maria. I More

by ZetteGrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not speak to any
Report | Print
Sep 09, 2024 -

Penske Toyota responded

Thank you for your kind words about our team at Penske Toyota. We're glad to hear you love your truck and appreciate the recommendation. Wishing you many enjoyable drives ahead!

August 27, 2024

Nancy was very helpful went over the services I was going to receive and costs More

by Lisagomez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Aug 30, 2024 -

Penske Toyota responded

Glad to hear you had a good experience with our team at Penske Toyota. All the best.

August 27, 2024

I highly recommend this dealership. I went in for routine maintenance. They were fast and efficient. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Report | Print
Sep 09, 2024 -

Penske Toyota responded

Your recommendation means a lot to us. Glad the routine maintenance went smoothly at Penske Toyota. Thanks for choosing us!

August 19, 2024

Very easy to work with and no hassling with salespeople. Had the car we wanted and was out the door quickly More

by KevinE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Aug 26, 2024 -

Penske Toyota responded

We appreciate your feedback and are glad to know you had a seamless experience at Penske Toyota. Did you enjoy your new car? Wishing you well on the road ahead.

August 18, 2024

Very courteous and quick service. I arrived at my appointment time and attended to quickly. I was informed of all recall notifications during check-in. Berenice, my service adviser ex More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez, Sheila Vazquez, Jason Roberts.
Report | Print
Aug 26, 2024 -

Penske Toyota responded

We're happy to hear you had a positive experience with our team at Penske Toyota Downey. Your satisfaction is important to us, and we're always here for your automotive needs. Take care and drive safely.

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