Penske Toyota

Linh is extremely helpful and honest. We have bought 3 cars from Linh and his dealership and will always return for more. Definitely reccomend Linh as he makes the car buying experience an extremely easy cars from Linh and his dealership and will always return for more. Definitely reccomend Linh as he makes the car buying experience an extremely easy and hassle free one! More

There are not enough positive words to describe our experience except for AWESOME! AWESOME! AWESOME! I would recommend this dealership and Perry & Phu to everyone who wants to buy a car. They both wen experience except for AWESOME! AWESOME! AWESOME! I would recommend this dealership and Perry & Phu to everyone who wants to buy a car. They both went over and beyond the call of duty and they gave us 200%. The above ratings do not go high enough for the rating I would give them and this dealership. LOVE them and when I am in the market for a car I will think about a TOYOTA to be able to deal with these people/dealership again. THIS DEALERSHIP AND YOU GUYS ARE AWESOME, LOVE YOU GUYS Bonnie & Candy Shults More

my experience was great everyone was very nice and helpful , the service was very quick and nothing was complicated i was very pleased with my experience helpful , the service was very quick and nothing was complicated i was very pleased with my experience More

I was treated very well and felt absolutely comfortable. No stress dealership. Your Financial officer Phu Ho major Kudos to that man. He helped me in a very comfortable contract. He went above to make sure No stress dealership. Your Financial officer Phu Ho major Kudos to that man. He helped me in a very comfortable contract. He went above to make sure that when I left that dealership that I would be a repeat customer. Thanks Penske Toyota You have a great group of employees. More

Linh is the man. He's HONEST. He's RELIABLE. He's down to earth. He doesn't give you that uncomfortable car buying/shopping feeling/experience. He makes you feel right at home. He is the MAN. He's down to earth. He doesn't give you that uncomfortable car buying/shopping feeling/experience. He makes you feel right at home. He is the MAN. So far, we have bought 3 new cars from Penske, and all 3 through Linh. All I can say is if you're looking to buy a Toyota, don't go anywhere else. Just go to Penske Toyota and ask for Linh. We DID, and our experiences there were always a TRULY EXCEPTIONAL one. So stop reading this review and head down to Penske Toyota already :) More

The staff was very helpful in finding the car that I wanted. They delivered exactly what they promised, which was great service and a great product. I felt like they genuinely cared about making my ex wanted. They delivered exactly what they promised, which was great service and a great product. I felt like they genuinely cared about making my experience the best it could have been. More

My experience with Penske Toyota of Downey was pleasant My experience with Penske Toyota of Downey was pleasant being that it was my first new automobile my experience with Linh Lam made my sale a pleasa My experience with Penske Toyota of Downey was pleasant being that it was my first new automobile my experience with Linh Lam made my sale a pleasant experience. I would deeply consider him anyone out there looking to buy a brand new car. More

I think that when you review a car dealership, you need to differentiate between the buying experience and service experience. I can't yet attest to the parts and service side of Toyota Penske, so this rev to differentiate between the buying experience and service experience. I can't yet attest to the parts and service side of Toyota Penske, so this review is for the buying experience only. Buying my first new car, I was admittedly nervous. Let's face it, car salesmen don't have the best reputation for being the most up-front and honest business men, and some people (myself included) get downright paranoid about getting swindled. Lin Lahm's approach is different from the typical "I'll start high, you start low, and we meet in the middle" model to car negotiation. His mindset is that life is too short to negotiate. Lin starts low... period. He won't make as much of a profit, but he'll sell more cars that way and have happier repeat customers. And believe me, the prices he quotes really are a steal. I got a quote for a 2013 Toyota Corolla over the phone and he let me know that the price was non-negotiable. I thought "That's odd... aren't car dealers supposed to negotiate?" and decided to call a number of other dealerships to see if they could match the price. When the closest quote I got was $50.00 more a month (and, I might add, for a even lower-end model!) I knew Lin was the guy to deal with. Lin personally met with me on his day off to seal the deal. All in all the total experience took less than 90 minutes, and most of that involved me on the phone getting insurance settled. I might also add that I changed the color preference on him the last second from a silver to metallic grey. His guys worked overtime to get my new color choice ready to go. In addition, on the phone, Lin had told me about a recent college graduate discount that Toyota had and included that in his initial quote. He had just come back from vacation, and on the day I came in found out that rebate had been discontinued. But he still honored our original price! If you're looking for a fast and fair car buying experience, go to Penske. More

I live 30 miles from this dealership. I can't even count the number of Toyota dealerships that I pass to get to this dealership. I leased a car from this dealership a while back and a situation occurr count the number of Toyota dealerships that I pass to get to this dealership. I leased a car from this dealership a while back and a situation occurred that I needed to purchase another vehicle. I worked with Linh Lam and his team in the Fleet Department for the lease and was so impressed that I returned again, to be blown away with fast, efficient, intelligent expertise in sales without the games of conventional car sales. Linh is extraordinary. As long as he is with Penske Toyota Downey, I will continue to use this dealership for vehicle purchase exclusively. ~Simply the best! Clare F. San Dimas More

My husband and I want to say a huge thank you to Linh Lam and Penske! Linh made our buying experience truly exceptional!! We bought our first car from Linh a couple years ago and just returned to buy our sec and Penske! Linh made our buying experience truly exceptional!! We bought our first car from Linh a couple years ago and just returned to buy our second. We will never go anywhere else, and will continue to send our friends and family to Penske! More