Penske Toyota
Downey, CA
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1,478 Reviews of Penske Toyota
The person I worked/interacted with during the purchase of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my qu of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my questions in a clear and professional manner. He doesn't seem to rush me into buying the van. I had a pleasant time doing business w/ Penske and the person selling the car. Thank you. More
Lin and his associates were helpful, patient and not overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything he said was true and everything he promised, he delivered. Good job! More
This dealership made buying a new car pleasant and stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was amazed to discover that we were immediately given the lowest price possible, and then asked to go home and think about it! What a difference in the buying-a-new-car experience. More
Penske Toyota Downey had the best deal right out of the gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction w gate! We shopped via the internet and found the exact car at the price we wanted. When we arrived we were promptly attended too and the transaction was very quick for a car purchase. The entire process went flawlessly. Contact Linh Lam for a great sales experience. More
Linh was great. Answered all of my questions, very honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt ver honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt very comfortable with him and liked the way he outlined all my options. More
Linh made the process as quick and smooth as possible, the whole process took less than 2 hours. He worked with us to figure out our monthly payments and a good finance rate. He was very pleasant to work the whole process took less than 2 hours. He worked with us to figure out our monthly payments and a good finance rate. He was very pleasant to work with and so was his assistant, they explained every part of the car and even helped me set-up my bluetooth. More
The people at Penske bent over backwards to make the deal happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information o happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information on the vehicle, as well as the best out-the-door price. Linh's followup has been superior to any other salesperson I have encountered and ensures that I will purchase from him and Penske again. More
I have bought 4 cars with Lihn and recommended him to 8 of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was ver of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was very surprised how quick the service was. I was quoted a price by him via email. We agreed to everything online. Went into the dealership where the car was prepped before my arrival. I signed a couple forms and was in and out of the dealership within 1 hour. Hands down, this was amazing service. More
Excellent and speedy service. Knowledgeable inside and out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very attentive and stays with you after car is sold to make sure everything is running ok. Highly recommended. More
I have been buying all my cars from Penske Downey for the past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no ba past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no back and forth negotiating and versed sales pitches. Linh will work with you to get you what you need at a price you can afford. The service at Penske Downey is also wonderful and all the support staff friendly and helpful. This is the one place you have to go to buy or lease your next car. More