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Penske Toyota

Downey, CA

4.8
1,657 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,657 Reviews of Penske Toyota

October 12, 2024

Penske Toyota always offers excellent customer service whether it’s in their parts department or their service department. They are honest and will do their absolute best to get you back on the road as qu More

by Mario Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena, Sean Weaver, Jennifer Norsworthy
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Oct 12, 2024 -

Penske Toyota responded

We appreciate your kind words about our service and parts teams here at Penske Toyota. It’s great to hear you're satisfied with your experience. Wishing you safe travels!

October 12, 2024

They have a good and nice work station to work while waiting for my car to get service, they have a great coffee station. More

by magallanes_maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena, Sean Weaver, Jennifer Norsworthy
Report | Print
Oct 12, 2024 -

Penske Toyota responded

Penske Toyota is pleased to hear you enjoyed our setup and coffee station. Wishing you all the best.

October 11, 2024

Mr. Chris is a kind person with enough experience to help you out with your needs. More

by A R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER Torres
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Oct 11, 2024 -

Penske Toyota responded

At Penske Toyota, we are happy to hear that our team was able to assist you effectively. Have a good day!

October 10, 2024

I had an exceptional experience at the dealership. The staff was knowledgeable, friendly, and attentive. More

by destinyvillacorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Oct 10, 2024 -

Penske Toyota responded

We're happy to hear you had an exceptional experience with our team at Penske Toyota. Thank you for sharing your feedback!

October 10, 2024

I love the service provided at this leadership: helpful, polite, knowledgeable, and fast. I highly recommend Penske dealership. You will not be disappointed. More

by anithaalagala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Report | Print
Oct 10, 2024 -

Penske Toyota responded

Penske Toyota is pleased to hear you enjoyed our helpful and fast service. Your recommendation means a lot to us. Wishing you safe travels with your vehicle.

October 09, 2024

Clean dealership band very clean. Not to many people very quiet. The financial part was quick, which he explained everything. I would recommend them. More

by Plopz389
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Arias
Report | Print
Oct 09, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota. Our team works hard to make sure customers get personal attention in a comfortable environment. Wishing you many happy miles ahead with your new vehicle!

October 09, 2024

Friendly service department . Esteban was great answered all My questions and very helpful and knowledgeable. More

by shellenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Oct 09, 2024 -

Penske Toyota responded

Penske Toyota takes pride in providing helpful and knowledgeable service. We are glad to hear you had a great experience with our team.

October 09, 2024

Nancy V was amazing. Her review was excellent and suggestions on point. Next visit will be easy knowing what to do. Thanks so much. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Oct 09, 2024 -

Penske Toyota responded

It's great to hear our team was so helpful at Penske Toyota. Thanks for valuing the service and see you next time.

October 09, 2024

Exceptional treatment by staff, as always. Will continue with this dealership for all repairs and maintenance for both of out Toyotas. More

by pl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Oct 10, 2024 -

Penske Toyota responded

Thanks for your kind words about our team at Penske Toyota. We appreciate your loyalty and look forward to being your dealership of choice.

October 09, 2024

Thank you to Eddie Swanenburg for solving my problems and getting my new 2024 Venza More

by marleen203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Swanenburg,Dave Ramos,Jorge Sepulveda, Jose Barrera
Report | Print
Oct 09, 2024 -

Penske Toyota responded

We're glad our team could help with your new 2024 Venza at Penske Toyota. Thanks for sharing your experience and enjoy the ride!

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