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Penske Toyota

Downey, CA

4.8
1,657 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,657 Reviews of Penske Toyota

November 04, 2024

Isidro kept me informed on recommended services and cost, as well as letting me know when my car was ready. I appreciated the communication from him. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
Report | Print
Nov 06, 2024 -

Penske Toyota responded

I'm pleased you appreciated the communication. Penske Toyota always aims to keep our customers informed. Thank you for sharing your experience.

November 03, 2024

Excellent service every time. On my last visit the service representative Isirdro resolved all my concerns. Thank you! More

by ihab.judah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISIRDRO
Report | Print
Nov 05, 2024 -

Penske Toyota responded

It's great to hear our team consistently provides excellent service at Penske Toyota. Thank you for choosing us.

November 02, 2024

I met the GM and he was personable . I decided to have my front brakes done and my spark plugs changed out. They offered a car wash but that part did part not happen. Everyone was nic More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Nov 05, 2024 -

Penske Toyota responded

We're pleased to hear you met our team and had the brakes and spark plugs serviced at Penske Toyota. Appreciate you sharing your experience, including any areas we might adjust in the future. Thanks for choosing us; take care!

Nov 06, 2024 -

Rico responded

Your team did a great job

November 01, 2024

Excellent Service Dept experience! Dave Ramos (Service Manager) & his technician provided me with top-notch, VIP service. The diagnostics were fast and the communication while I waited More

by Happy Penske Customer-for-Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramos
Report | Print
Nov 03, 2024 -

Penske Toyota responded

Thank you for sharing your satisfaction with our service department at Penske Toyota. It's wonderful to know that our team provided you such a positive experience. We appreciate your strong recommendation and look forward to serving any needs you may have in the future!

October 29, 2024

Customer service was great! Was able to come in and get my service done with no issues. More

by Vbrenda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
Oct 30, 2024 -

Penske Toyota responded

Thank you for choosing Penske Toyota. Glad to hear your service visit went smoothly.

October 27, 2024

Absolutely love, love my new Camry. Penske Toyota along with Linh’s expertise is always a wonderful experience. Thanks Linh!! More

by javierhurtado7271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Oct 27, 2024 -

Penske Toyota responded

We're glad you're enjoying your new Camry. Our team aims to provide wonderful experiences at Penske Toyota. Thank you for the positive feedback!

October 23, 2024

I had a very quick and painless experience. Paul responded to my email and I purchased the following day. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Arias
Report | Print
Oct 24, 2024 -

Penske Toyota responded

Thanks for choosing Penske Toyota. We're excited to hear about your experience with our team.

October 23, 2024

Carlos Hemera was great he helped me in every way he cld you sld have more associates like him thank you for having people like him ❤️ More

by seforafelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos
Report | Print
Oct 24, 2024 -

Penske Toyota responded

Our team appreciates your kind words. Thank you for trusting Penske Toyota with your needs.

October 22, 2024

Love there customer service 😍 it's always pleasure 🙏 blessed 🙌 everyone hope they never cha get More

by Lupe cruz artiaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
October 22, 2024

Good service and really nice people very respectful and helpful.I recommend Penske Toyota ..thanks More

by Lizbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Oct 31, 2024 -

Penske Toyota responded

Thanks for the great recommendation. We're glad to know you had a respectful and helpful experience with us at Penske Toyota. Wish you all the best!

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