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Penske Toyota

Downey, CA

4.8
1,655 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,655 Reviews of Penske Toyota

April 17, 2025

Great experience here will definitely keep coming back. Would recommend this dealership to anyone wanting a trusted place with honest people. More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Apr 17, 2025 -

Penske Toyota responded

Thank you for your kind words and recommendation of Penske Toyota. We’re glad to hear about your positive experience with our team.

April 15, 2025

We were impressed by the courtesy and attentiveness of the Penske staff. Agent Danish Khan was very kind in helping us choose our new car; our experience with Toyota for 23 years made it even easier. Than More

by Jhdz_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish khan
Apr 15, 2025 -

Penske Toyota responded

Thank you very much for your kind words and years of loyalty. We're glad our team could assist in making the car-buying process smooth for you.

April 15, 2025

I highly recommend Penske Toyota. I was impressed with their professionalism and customer service. Team met my needs without push backs. More

by bss_eng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Vu
Apr 15, 2025 -

Penske Toyota responded

Thank you for this review. We're happy to hear that our team provided the service you expected. Take care.

April 15, 2025

We received excellent service from Berenice Martinez. She was courteous, enthusiastic and seemed genuinely concerned about our customer satisfaction. Berenice is a real pleasure to work with! More

by Gregdollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Apr 15, 2025 -

Penske Toyota responded

We appreciate you sharing your experience. Our team always strives for excellence at Penske Toyota, and we're happy to see you had a positive interaction.

April 15, 2025

Very quick , reliable and courteous service. They never try to upsell me for things my car does not need. More

by sallieking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Apr 16, 2025 -

Penske Toyota responded

Thanks for appreciating our service at Penske Toyota. We’re pleased you had a positive experience with us.

April 11, 2025

Great customer service from Laura, She was very nice to my wife and to me , I will highly recomment Penske Toyota to my family and friends, Laura made our new car Toyota Corolla buying experience simple , More

by antonionavarro2065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura and Georje
Apr 11, 2025 -

Penske Toyota responded

We're so pleased to hear that our team provided you with great service during your Toyota Corolla purchase. It's wonderful to know you'd recommend Penske Toyota. Thank you for choosing us, and take care.

April 11, 2025

Customer service was really great! Made sure I felt comfortable in my decision and answered every question I had. Thank you More

by Tatianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter and Sergio
Apr 12, 2025 -

Penske Toyota responded

Thank you for your positive review. We're glad our team met your expectations at Penske Toyota.

April 10, 2025

The person was very kind and respectful. And the service was very good and the time . More

by Minervatmata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember he's name
Apr 10, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad to hear you had a good experience with our team. Take care!

April 09, 2025

So very satisfied with my Service Advisor and the service every time I go there. He’s thorough and knowledgeable ! Extremely helpful. More

by Rose D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Andrew
Apr 09, 2025 -

Penske Toyota responded

Thank you for your kind words about our team and service. We truly appreciate it.

Apr 09, 2025 -

Rose D responded

Great service overall!!

April 04, 2025

I've been coming to this dealer for 10 years. I've always received great customer service and support. I appreciate the user- friendly appointment online portal. They are also open on weekends wh More

by J.martindelcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Berenice
Apr 04, 2025 -

Penske Toyota responded

Thank you for your continued trust in Penske Toyota. We're glad to hear you've enjoyed our customer service and the convenience of our online portal.

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