Back

Penske Toyota

Downey, CA

4.8
1,581 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,581 Reviews of Penske Toyota

December 03, 2024

Amazing customer service nd customer handling. i am recommending for other people.thank you for your services 👍 More

by jaskaransinghh1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
December 01, 2024

Thomas A was exceptional and honest. Honesty is difficult to find in this line of business. He is very knowledgeable and knew a lot about Prius. I highly recommend him. Keep up the good More

by pgegarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Dec 01, 2024 -

Penske Toyota responded

Thank you for recognizing the efforts of our team at Penske Toyota. We're glad to see honesty and expertise made your experience with the Prius outstanding. Wishing you many pleasant drives ahead.

December 01, 2024

Linh helped me purchase this car. He was kind, knowledgeable ,able to create trust and relaxed. I enjoyed the interaction. Adrian sat down in the car to explain the features. He comm More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linh, Adrian
Dec 01, 2024 -

Penske Toyota responded

We're really pleased to hear about your positive experience with our team at Penske Toyota. It's great knowing they could assist you in such a detailed and helpful manner. Enjoy your new car.

November 27, 2024

Excellent customer service. Maria Rivas displayed patience and absolutely professional. Also good finance professional person. More

by David Ybarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Rivas and Finance person I don't recall his name.
Nov 27, 2024 -

Penske Toyota responded

Thank you for your kind words about our team at Penske Toyota. We're pleased to hear that the service met your expectations.

November 26, 2024

Every time I’ve ever made an appointment they were on time and got my vehicle back within a reasonable time of the estimate More

by Gilgastelum3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Nov 27, 2024 -

Penske Toyota responded

Penske Toyota appreciates your feedback and values punctuality in service. Take care.

November 23, 2024

Had an excellent customer service from Carlos Herrera and Penske Toyota of Downey is wonderful in services. If been there customer for over 20 yrs have been leasing my cars and buying there won’t go anywhere More

by la_spectrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Nov 24, 2024 -

Penske Toyota responded

Penske Toyota is grateful for your loyalty over the years. We're glad our team has consistently provided excellent service. Take care until next time!

November 22, 2024

Always a breeze taking our cars to Downey Toyota. Will be back for my next service. More

by CYNTHIA SANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
November 21, 2024

Esteban, was great help! I came in due to my paint coming off and he was able to assist me in the process. He was knowledgeable in the process and able to address my concerns More

by monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Nov 21, 2024 -

Penske Toyota responded

Glad to hear our team could assist with your paint issue. Penske Toyota appreciates your feedback and support.

November 21, 2024

His Toyota is the only dealership I would take my car to be worked on I trust the people to not overcharge me or have any unnecessary jobs that need to be done. More

by JohnRebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Nov 22, 2024 -

Penske Toyota responded

Thank you for trusting the team at Penske Toyota. We appreciate your continued business and confidence in our service department.

November 20, 2024

Service was prompt, the agent was courteous and concern about my needs. They finished in a timely manner. Definitely would recommend they. More

by Robert Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheilal Vazquez Isidro Zuniga
Nov 21, 2024 -

Penske Toyota responded

Great to hear you had such a positive experience at Penske Toyota. Thank you for recommending us.

1
...