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Penske Toyota

Downey, CA

4.8
1,620 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,620 Reviews of Penske Toyota

January 31, 2025

I am very satisfied with the service. Every time I take my car to the service center I see the improvements they implement and they are very satisfactory for me. More

by olgalilyab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Peña
Report | Print
Feb 01, 2025 -

Penske Toyota responded

Thank you for sharing your satisfaction with our service at Penske Toyota. Your feedback is a great motivator for our team. Feel free to reach out if there's anything more we can do for you.

January 31, 2025

Our family has owned Toyota's for over 25 years never disappointed with the service at Penske Toyota Thomas is great More

by tamraholmes2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila, Thomas
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Feb 01, 2025 -

Penske Toyota responded

Thank you for being a loyal Penske Toyota customer. We're glad our team continues to meet your expectations.

January 30, 2025

I love coming back to this dealership thanks to Jesus Rodriguez, he always provides great service More

by Francess.angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jan 30, 2025 -

Penske Toyota responded

Thank you for sharing your positive experience with our team at Penske Toyota.

January 28, 2025

Very long time customer. Would not go anywhere else. Always get excellent service. Very honest and loyal people. Had my car serviced yesterday 1.27.24, accidentally left my More

by Glissy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Jan 29, 2025 -

Penske Toyota responded

Thank you for trusting Penske Toyota with your car services and for highlighting the integrity of our team. Glad to know you've consistently had excellent experiences.

Jan 30, 2025 -

Glissy63 responded

Very Welcome

January 27, 2025

The part my car needed was on back order and I was provided with a loaner. Mr. Ruben Basaldua made the process easy to understand and called me several times during my wait to keep me updated of the s More

by floresvn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Report | Print
Jan 28, 2025 -

Penske Toyota responded

Thank you for the positive feedback. We're glad our team made the experience with your loaner smooth and kept you informed during the wait. Safe travels from Penske Toyota!

January 25, 2025

Excellent treatment From everyone jazmine was very nice person deserves a raise 👍l minuto bu More

by Rubio199714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAZMINE
Report | Print
Jan 26, 2025 -

Penske Toyota responded

We're glad to hear about your enjoyable experience with our team at Penske Toyota. Thank you for the kind words.

January 24, 2025

Exceptional customer service. Patient and great to work with. Always willing to help and make you happy. More

by rx78nt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Jan 24, 2025 -

Penske Toyota responded

Thank you for sharing your positive feedback. We’re glad our team provided exceptional customer service to you at Penske Toyota.

January 24, 2025

Berenice is amazing. She always makes sure I'm valued as a repeat customer. I don't want to take my car anywhere else! More

by Carman25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Jan 25, 2025 -

Penske Toyota responded

It's great to hear that you're happy with our team at Penske Toyota. Thank you for sharing your experience.

January 23, 2025

I had an excellent experience. My car was serviced promptly, and I was kept updated throughout. Highly recommend their services! Thank you to Esteban More

by destinyvillacorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Jan 23, 2025 -

Penske Toyota responded

We're pleased to hear about your excellent experience at Penske Toyota. It's great that you appreciated our timely service and updates. Your high recommendation means a lot to us—thank you!

January 22, 2025

Great customer service Very kind and respectful people Very professionalism towards business / great deal everyday More

by diegogutierrez209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vu , Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 22, 2025 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We're glad our team made a good impression. Wishing you the best on the road ahead.

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