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Penske Honda of Ontario

Ontario, CA

4.9
2,943 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,943 Reviews of Penske Honda of Ontario

December 12, 2023

Salam is a very professional and knowledgeable. service advisor. We highly recommend him to others. More

by Wrightforjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your recognition of our professional and knowledgeable service advisor at Penske Honda Ontario. It's great to see high recommendations for our staff. Thank you for your 5-star review.

December 12, 2023

Fast , friendly , efficient service thanks for the help appreciate it I will def recommend to family and friends More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your recognition of our swift and efficient service at Penske Honda Ontario. Your recommendation to family and friends means a lot to us.

December 11, 2023

Great communication and understanding of the issue. Made sure I understood every aspect of the process. More

by RonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Report | Print
Dec 11, 2023 -

Penske Honda of Ontario responded

Your satisfaction is our priority at Penske Honda Ontario. We're glad you found the communication clear and the process understandable. Thank you for your review!

December 11, 2023

Service provided is fast and efficient from making appointments to getting the work done; communications between reception and parts department went smoothly, and I got quotes quickly. More

by jennifershi
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Dec 12, 2023 -

Penske Honda of Ontario responded

We appreciate your high rating and positive footsteps in detailing the workflow of Penske Honda Ontario. Smooth operations between our reception and parts departments is a strong focus for us, glad it translated into satisfying service for you. Thank you for choosing us!

December 10, 2023

Best dealer ever very very helpful thanks fir the help and reliable advice on my visit More

by luissiena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Dec 11, 2023 -

Penske Honda of Ontario responded

We appreciate your kind words about Penske Honda Ontario. Our team is always here to provide trustworthy advice and help you make informed decisions. Thank you for acknowledging their efforts.

December 10, 2023

The people I came into contact were very helpful, respectful and kind. Alexis was very patient and help me into the whole process More

by jessica_2784tei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ayala, Cathy Hernandez
Report | Print
Dec 10, 2023 -

Penske Honda of Ontario responded

Thank you for sharing your positive experience with the team at Penske Honda Ontario. Your praise of Alexis's patience echoes her dedication to assisting customers thoroughly. We appreciate your feedback, and we are here should you need more assistance.

December 10, 2023

Derek my service advisor provided excellent service and they turned around my car quickly. Check it out More

by davidrma1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Dec 13, 2023 -

Penske Honda of Ontario responded

We're glad to hear that Penske Honda Ontario provided swift and helpful service with your car. We appreciate your recognition of the job done by our Service Advisor. Thank you for choosing us.

December 09, 2023

Great customer service all around! I was able to get a same day service appointment. Alan was the service member that helped me. He was super informative and answered all my questions, More

by JessicaRaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo, Cathy Hernandez
Report | Print
Dec 09, 2023 -

Penske Honda of Ontario responded

We're happy to hear that the staff at Penske Honda Ontario, including Alan, provided you with helpful and prompt service. It's good to know that your car issues were resolved and covered by your Honda care same day. We look forward to being of service again in the future.

December 09, 2023

Service representative Derek Toon was outstanding. He listened well, diagnosed the cause of my cars problem and got me out of the customer lounge faster than I expected….though I could have enjoyed t More

by PJ Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Dec 09, 2023 -

Penske Honda of Ontario responded

We appreciate your praise for our service representative's proficiency and quick actions at Penske Honda Ontario. It's reassuring that the customer lounge lived up to expectations. Your continued support helps us maintain a high standard.

December 09, 2023

Quick service. Zero issues. Zero complaints. Very professional . Cant wait to go back for my next service. Thanks Tony for the great work. More

by Sid1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service , Cathy Hernandez
Report | Print
Dec 09, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback on Penske Honda Ontario's speedy and professional services. We also acknowledge Tony's role in making your experience pleasant. See you at your next service visit.

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