Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Honda of Ontario

Ontario, CA

4.9
2,943 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

Directions

By Type

2,943 Reviews of Penske Honda of Ontario

December 20, 2023

What can I say nothing to say come in with app / you get your service done in an efficient manner / and get a call or text to pick up . Very professional and perfect communication Thank you. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback and acknowledge our staff at Penske Honda Ontario for their professionalism. Thank you for allowing us to serve your auto needs.

December 20, 2023

Substandard Dealer! I would not recommend anyone bring their car to this dealer for service! More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred, Cathy Hernandez
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

Ernie, I would like to learn more about your overall experience with our Service Team during your recent visit. We pride ourselves on the high-quality standards we maintain here at Penske Honda Ontario and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

December 20, 2023

The techican kept communicating with me what my car needs to be fixed as well as served. More

by cactusguy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

We appreciate your feedback about our strong line of communication at Penske Honda Ontario. Our technicians strive to keep customers in the loop with their vehicles' needs during service appointments. Your satisfaction is valuable to us, thank you for choosing us!

December 20, 2023

Took my car in for the maintenance also mentioned another issue & got resolved without a problem very nice people even got a free car wash definitely coming back More

by Julia Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Apr 12, 2024 -

Penske Honda of Ontario responded

It's great to hear that our maintenance team at Penske Honda Ontario was able to address both your car's service need and additional issues effectively. Appreciate you as a customer, looking forward to seeing you next time for regular maintenance and love the positivity about the car wash!

December 18, 2023

Customer service was great! Rico was a great salesman along with uday! Made it work. More

by Aprilr1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday, Rico
Report | Print
Dec 18, 2023 -

Penske Honda of Ontario responded

We appreciate your positive feedback about the customer service at Penske Honda Ontario. We're glad that Rico and Uday were able to provide a satisfying experience for you.

December 18, 2023

The communication is always great and I appreciate how they take the time to evaluate what issues are or are not critical when looking at costs. More

by Chris H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
Report | Print
Dec 18, 2023 -

Penske Honda of Ontario responded

We appreciate your trust in our evaluations at Penske Honda Ontario. Ensuring clear communication and cost-effective solutions is part of our commitment to you. Thank you for this positive review.

December 17, 2023

Derek provided great service. The entire staff was amazing from scheduling to service and quality of work. Prices were fair and reasonable for original Honda work. More

by Jericth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Dec 17, 2023 -

Penske Honda of Ontario responded

We're glad to hear that you value the treatment extended by our Penske Honda Ontario staff, plus Derek's work. It pleases us to know our pricing for original Honda jobs was satisfactory. Thank you for your positive feedback.

December 16, 2023

I'm very happy with the work done on my car and also Anthony Medina for taking care of me highly recommend this dealer More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina , Cathy Hernandez
Report | Print
Dec 17, 2023 -

Penske Honda of Ontario responded

We appreciate the positive feedback regarding your car work and our staff Anthony Medina at Penske Honda Ontario. Thank you for recommending us.

December 16, 2023

They took care of me quickly for my transmission service . Speedy. Car was in for one day and out and rest the next. Salam helped me and was extremely excellent to answer all questions and keep me updated. More

by benwestco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Dec 16, 2023 -

Penske Honda of Ontario responded

Thank you for your kind words about the quick transmission service at Penske Honda Ontario and about our team member. We make it a priority to keep customers informed and satisfied during their time with us. We appreciate the positive feedback.

December 15, 2023

Service was great service person was so professional and helpful he made everything easy. Thank u More

by Destenymarie104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 15, 2023 -

Penske Honda of Ontario responded

We appreciate the positive feedback about our professionalism and efficiency. Penske Honda Ontario team is always here to provide top-notch service. Thank you!

1
...
55
56
57
...
295