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Penske Honda of Ontario

Ontario, CA

4.9
2,942 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,942 Reviews of Penske Honda of Ontario

March 01, 2024

I was in and out in about 2 hours, which is about half the amount of time I was expecting. Very fast and very great people! More

by bcombs1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson, Cathy Hernandez
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad you experienced efficient service at Penske Honda Ontario and found our team to be great. It's always our aim. Thank you for the 5-star rating!

March 01, 2024

My experience with Penske Honda on 2/29/24 was excellent. My service rep Antonio Martinez was excellent. More

by Notech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez, Cathy Hernandez
Report | Print
February 29, 2024

Cecilia was great to work with. She was professional,knowledgeable and very personable. She made my experience well worth it. A shame that there wasn't a women manager More

by Frank Rojas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecilia
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback about our team at Penske Honda Ontario. We're glad that you had a great experience and found them to be professional and knowledgeable. We'll take note of your thoughts regarding diversity in leadership positions as well.

February 29, 2024

Explain service needed during check in with patient and warranty details provided . Trying to have my car ready soon! More

by Christinec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

Thank you for your review. At Penske Honda Ontario, we appreciate your feedback about our service check-in process and warranty details explanation. We always aim to get customer's cars ready promptly.

February 28, 2024

Great customer service they go over an above for their customers. Thank you guys for everything! More

by Jevena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
February 28, 2024

Excellent service, I will definitely bring my cars there every time. And will recommend my friends and family. More

by martinezjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony the advisor
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your recommendation, and it's great to hear you will be trusting Penske Honda Ontario with your family's vehicles. Thank you for the positive feedback!

February 28, 2024

Alan was very helpful and attentive. He listened and addressed my concerns with my vehicle and go it taken care of. More

by Garcia5253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We're glad to hear you had a positive interaction with our team at Penske Honda Ontario. Customer care and attention are crucial to us. Thank you.

February 27, 2024

Very honest and helpful service recommended to get our vehicle back to safe and reliable condition. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your positive feedback at Penske Honda Ontario. Our team is glad your vehicle's condition was improved safely and reliably. Thanks for entrusting us with service needs.

February 27, 2024

As always, I received excellent service. Always courteous, respectful and friendly. Received detailed information on the service required for my car and took care of all the recalls may ca More

by azendejas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Medina
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

We appreciate your praise of our detailed service at Penske Honda Ontario and how we handle recalls. Your remarks on the friendliness and courteousness you receive here are especially valuable to us. Thank you for choosing us to serve your vehicle needs.

February 23, 2024

Derek Poon is the best! He even took time to print out what my maintenance agreement includes. Also, he went over my service, instead of me reading myself. Next time I come More

by m77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon
Report | Print
Apr 13, 2024 -

Penske Honda of Ontario responded

That's great to hear - our team at Penske Honda Ontario appreciates your positive feedback. We're pleased that the comprehensive review of your maintenance agreement was helpful. Thanks for choosing us for your service needs.

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