Penske Honda of Ontario

I drove all the way from Nevada to buy one of the very few available 2022 Civics. I attempted to buy online and went all the way through to where it showed a delivery date but no one ever called me, even few available 2022 Civics. I attempted to buy online and went all the way through to where it showed a delivery date but no one ever called me, even after I called in twice. Get to the dealership and the 2022 civic sport that was 24k turned into 29k . They added an aftermarket alarm that causes issues in Honda’s that was unwanted, the best part was having 4K worth of accessories added onto my contract but there were no accessories added. No all season floor mats, no molding, no. Engine block heater, no emblems, no wireless charger, no remote start. So I was charged for items that were not installed, even on the contract the accessories are not even listed, it’s very interesting that times are so bad that people will rob those that come to buy from them, I’ve been buying civics since 2002, this left a bitter taste in my mouth. I even had to stay overnight to get my civic and spent hundreds more. I had to put down 2k even though my credit union gave me a check for 30k. Anything to get a few more bucks out of you is what they did. The salesman was nice but they experience was bad. I could’ve walked away but Injust wanted this civic and I’m not hungry for money. I would like to know what the extra 6k was for even though Indidnt ask for anything,. I only got one key, they are supposedly mailing the second one, which is illegal. No manual. I got robbed in broad daylight but the repercussions will be worst for them than me. You shouldn’t judge a man buy his color or the car that he wants. I’m just waiting for the CSS so I can show Honda what they are representing. And after that my lawyer will be dealing with the State Attorney General. They can literally lose 10 times what they robbed me for.. I’m at peace with myself and I sleep good at night. I don’t think they can say the same More

I have purchased 2 car from penske and have had great service. The service people are helpful and sales are great so are the parts guys. service. The service people are helpful and sales are great so are the parts guys. More

In and out as quick as can be. Thanks for the quickness. Will come back when service needed again. Appointments are always available unlike other dealers. Will come back when service needed again. Appointments are always available unlike other dealers. More

Fred was helpful and got right to the point. Great service. I didn’t feel pressured to buy any extra services. I was informed of the needed service. service. I didn’t feel pressured to buy any extra services. I was informed of the needed service. More

Went to Service my car and Anthony Medina spoke to me Went to Service my car and Anthony Medina spoke to me very patiently is. Very kind and helpful because of him I have always returned for help t Went to Service my car and Anthony Medina spoke to me very patiently is. Very kind and helpful because of him I have always returned for help t More

Excellent Customer Service. Very friendly and helpful. I would recommend Ontario Penske Honda to everyone. David Trible was great. He made my oil change a pleasant experience. would recommend Ontario Penske Honda to everyone. David Trible was great. He made my oil change a pleasant experience. More

Fred Wilson provided excellent service and I was pleased with my experience at the dealership.A huge thank you again to Fred Wilson outstanding customer service and an amazing personality and great attitude with my experience at the dealership.A huge thank you again to Fred Wilson outstanding customer service and an amazing personality and great attitude towards the customers. More

It was awesome. No one was pushy. Everyone was friendly and helpful. They answered all my questions. I was honest about my old car needing a new transmission and they still gave me low blue book for my tra and helpful. They answered all my questions. I was honest about my old car needing a new transmission and they still gave me low blue book for my trade in. More

David Trible was courteous and efficient. Work was completed and recommendations made. I will be happy to return to Penske Honda for service on my car. completed and recommendations made. I will be happy to return to Penske Honda for service on my car. More

From scheduling to driving away, excellent service. Next day appointment was very helpful. Waited less than the advertised amount of time for the service. Ken was an awesome Service Manager! day appointment was very helpful. Waited less than the advertised amount of time for the service. Ken was an awesome Service Manager! More