Penske Buick GMC Of Cerritos - Service Center

I have never been treated better at a dealership in my life!!! They CARE about customers and their safety, they bent over backwards to make sure I wasn’t inconvenienced waiting for parts by providing me life!!! They CARE about customers and their safety, they bent over backwards to make sure I wasn’t inconvenienced waiting for parts by providing me a loaner. Keep in communication with respect to my needs. More

Prompt and clear communication. Michael Mo was very curtious and funny. Truck was ready when promised. Michael Mo was very curtious and funny. Truck was ready when promised. More

Employees are all very courteous and professional. My concern being the extravagant labor costs. Makes me want to look for a good, mom and pop shop! My concern being the extravagant labor costs. Makes me want to look for a good, mom and pop shop! More

The people are friendly and polite. The work done on my brand new truck was excellent. However on picking up my truck, I did a walk around inspecting the detailing work and discovered t The work done on my brand new truck was excellent. However on picking up my truck, I did a walk around inspecting the detailing work and discovered that the driver door was chipped. A small chip in the paint. I informed Donald in the service dept. He took pictures and said not to worry that they would call me the next day and make arrangements to drop off the truck for repair. Didn’t receive any call the next day. It’s New Years Eve so I will contact the dealer in couple days after the holiday weekend. Hopefully they will fix my door. More

I had horrible experience. They sold me a lemon and when I ask if I could buy another car they tried to charge me for extended warranty I brought on the lemon and take tax and They sold me a lemon and when I ask if I could buy another car they tried to charge me for extended warranty I brought on the lemon and take tax and license from my trade in. I had the trunk for on two weeks. More

Terrific Service . . Big Thanks to Camille Soto for providing us prompt and great service. I would highly recommend this dealership for your next vehicle purchase. . Big Thanks to Camille Soto for providing us prompt and great service. I would highly recommend this dealership for your next vehicle purchase. More

Amazing experience very helpful and kind! I would definitely come back again. Thank you so much! I would definitely come back again. Thank you so much! More

Very excellent service i would highly recommend for everyone to bring them vehicles here fo service everyone to bring them vehicles here fo service More

Bad service & no shuttle and no reply to all calls and messages. Very rude service advisor (guy middle bay area) messages. Very rude service advisor (guy middle bay area) More

they completed my service quicker than expected service writer was very professional took great care of my vehicle writer was very professional took great care of my vehicle More