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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,029 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,029 reviews

April 23, 2023

Richard was awesome, professional & efficient. The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I nee More

by MARITZMED28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like to learn more about your interactions with our team. If you would like to discuss this further, please feel free to reach out to me. Thank you, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 22, 2023

I was extremely satisfied with the service at Penske Buick GMC. My vehicle was serviced faster than I expected. More

by richardjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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May 20, 2023 -

Penske Buick GMC Of Cerritos responded

Richard, thank you for your kind review of Penske Buick GMC of Cerritos. We are so glad you received great service during your visit and we would be honored to assist you with anything else.

April 22, 2023

This dealer, and especially Albert Valencia, Service Advisor are most knowledgeable and professional servicing public. More

by CMEDINA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Valencia
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for your wonderful review. We are so glad you had a wonderful experience with our Service Team at Penske Buick GMC of Cerritos, please let us know if you need anything else.

April 21, 2023

My advisor was Richard Juarez and he was excellent in explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I w More

by LISACARTWRIGHT1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Loyola, Mohammed A Tabbaa, Sean Weaver, Catherine Sommerville
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Penske Buick GMC of Cerritos. We're so glad to receive your positive review. It is wonderful to learn that our Service Team was informative about the service on your Buick Encore. We are available should you require any extra help in the future. Safe driving!

April 21, 2023

My advisor, Stephanie Villegas is simply the best. She made the process so easy and really went the extra mile. GREAT customer service! More

by Dcroselle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for your positive feedback. We are excited to see that you had a great experience with our staff during your visit at Penske Buick GMC of Cerritos. It would be an honor to assist you with anything else.

April 17, 2023

appriciate all that were part of this vehicle buying expierence. it was very nic. again pleasant More

by jeff.hughesgeinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Sommerville
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May 20, 2023 -

Penske Buick GMC Of Cerritos responded

We are glad you enjoyed a great experience working with our Sales Team at Penske Buick GMC of Cerritos. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance.

April 17, 2023

Everyone was so pleasant and welcoming. JJ Rivera (sales) & Walter Martinez (finance) made the whole experience a breeze! More

by karenivy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Rivera, Walter Martinez
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We are excited to read that our Sales Team was welcoming and pleasant ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Buick GMC of Cerritos.

April 16, 2023

They good service and the advisor he explained everything that my truck needs thank you guys More

by BOLILLO123174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you for your fantastic review and rating. We are happy to see that you received informative service for your truck at Penske Buick GMC of Cerritos. It was our pleasure to assist you and we are here to help if you need anything else.

April 16, 2023

The GMC advisor Richard Juarez was great. Will do business again! They got my leaky transfer case actuator replaced on my 2020 GMC Sierra 2500HD Duramax. I’m ready for my next road trip!! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
Report | Print
May 21, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you, Alex, for taking the time to share your great review and rating with us here at Penske Buick GMC of Cerritos. It is great to read that our Service Department was able to replace your 2020 GMC Sierra 2500HD's actuator in an efficient and satisfactory manner. We are always happy to help.

April 16, 2023

Easy buying process. Everything was explained. Knew exactly what I wanted and the team at Penske Cerritos were straightforward. More

by adamsuttie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed and Walter
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to share your experience with our Sales Team here at Penske Buick GMC of Cerritos. We are delighted they were informative and straightforward and could help you find exactly what you wanted while providing an easy car-buying experience. If there is anything else you need, please be sure to let us know.

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