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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
1,027 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,027 reviews

July 12, 2023

Our recent service to replace a side mirror was satisfactory. Our adviser was Stephanie Villagas. More

by LORNA294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Jul 12, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thanks so much for this great review! We are so happy to know our Service Team was able to help you with your side mirror issue. Feel free to reach out to us here at Penske Buick GMC of Cerritos for any of your future automotive needs.

July 11, 2023

Very convenient, I had zero issues, I would definitely come back. The sales rep was friendly More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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Jul 11, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the great rating and review, Jay. We are happy our Sales Team at Penske Buick GMC of Cerritos was very friendly during your visit. We thank you for your business.

July 10, 2023

I enjoy coming in for service and the sales person who sold be the vehicle was there and was answering a lot of my questions regarding the purchase of a new truck. More

by JGARCIA215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa
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Jul 11, 2023 -

Penske Buick GMC Of Cerritos responded

We are happy to have your positive four-star review of your experience with us here at Penske Buick GMC of Cerritos. Thank you for trusting our excellent Service Team to provide you with the utmost customer care and satisfaction by answering any and every question you had. We are grateful for your continued loyalty to us and thank you for your business.

July 09, 2023

I absolutely ADORE Albert! he has always been so personable and accommodating as long as I've had all of my GMC's over 20 years If I pull up for service and Albert is not th More

by SWEETMOUFFULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Service Writer
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Jul 10, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind review of our Service Department at Penske Buick GMC of Cerritos. We are so glad that you continue to have great experiences with your Service Advisor and we look forward to assisting you again in the future. Take care!

July 08, 2023

They always do a great job and I was taken care of within an hour, in and out. Very reasonable and what I liked most that the advisor was courteous and polite. More

by ALFCALDERONKIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jul 09, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. It makes us happy to know that our courteous Service Department did a great job taking care of your needs in a quick manner. Please keep Penske Buick GMC of Cerritos in mind for your future automotive needs.

July 08, 2023

They were really patient and very informative. Their attitude was awesome even after we asked one toooo many questions. More

by lupe8383
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Penske Buick GMC of Cerritos was patient and informative. Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2023

Bernie was very customer focused and highly responsive. I would recommend Bernie to anyone who is looking to establish trust with a shop More

by GMC owner 2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie R.
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Jul 08, 2023 -

Penske Buick GMC Of Cerritos responded

We are grateful for you leaving us a five-star review and for recommending our services. It makes us happy to learn that our team was highly responsive and customer-focused during your visit. Should you need anything else, please don't hesitate to reach out to us at Penske Buick GMC of Cerritos.

July 07, 2023

I am a business owner and I understand the value of a good employee. Anthony, Christina and Walter were the team of employees that I encountered while purchasing my vehicle at Penske Buick GMC Of Cerr More

by rck.dempster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aguilar
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Jul 08, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful you took the time to leave this positive review. We're thrilled to learn that our Sales Department made sure you had an enjoyable purchase experience at Penske Buick GMC of Cerritos. Your business is valued and we look forward to seeing you again in the future.

July 07, 2023

This place is great and easy to work with. Anthony A was great salesmen. Hope to buy from them again. More

by rayray2377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein
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Jul 08, 2023 -

Penske Buick GMC Of Cerritos responded

We are grateful for you taking the time to leave this positive review. It is great to know that our Sales Department was easy to work with. We happily await your next visit to Penske Buick GMC of Cerritos.

July 06, 2023

Excellent service in an emergency. Needed a transponder remote for my 2016 GMC Terrain Denali, was 60miles from Dutton Riverside and Penske in Cerritos came through. More

by Dwneal0257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamora Villegas in Service Dept
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Jul 06, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thanks so much for this great review. Our Service Team always strives to provide excellent service to all our customers, especially in emergencies. We hope your 2016 GMC Terrain Denali is working great after visiting us here at Penske Buick GMC of Cerritos. Feel free to contact us for any of your future automotive needs.

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