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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
947 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 947 reviews

May 18, 2023

My service advisor Stephanie Villegas was very professional and kind. I haven't taken my car since I purchased it to have anyone else do the oil change. More

by BLESSED14VS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, thank you so much for your kind feedback. We are happy to know that you had a professional experience with our Service Team at Penske Buick GMC of Cerritos, please feel free to let us know if there is anything else we can do for you.

May 17, 2023

Clarissa is a great sales rep. She made it painless and easy to buy my new truck. She is knowledgeable and professional and I was able to get into my new vehicle quickly. More

by Bhouston113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful for you taking the time to leave this positive review. It is wonderful to know that you had a stress-free buying experience with our knowledgeable Sales Team. We appreciate you choosing Penske Buick GMC of Cerritos and hope you are enjoying your new vehicle.

May 15, 2023

Had a great experience! Thanks to all the staff there especially Clarissa for being very helpful, making our transaction very easy and making our experience great. More

by joaquincarlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the great rating and review. Our Sales Team is happy to see that you had an awesome car-buying experience at Penske Buick GMC of Cerritos. Congratulations on the new car!

May 14, 2023

Nice clean waiting area. staff very helpful and courteous.missed out on hot cup of coffee..maybe next time.wait time was reasonable More

by GCARP323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, we are grateful for your five-star review. It makes us happy to learn that you found our dealership to be clean and accommodating during your visit. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Buick GMC of Cerritos for all of your automotive needs.

May 13, 2023

Efficient. Friendly. Professional. Every time I visit Penske GMC in Cerritos I am reminded how easy the sales process was. Also, the service staff and experien More

by JEFF@CALAIRCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to share this 5-star review. We are happy to see you have had an all-around great experience here at Penske Buick GMC of Cerritos. It is wonderful to learn you not only find our Sales Team to be efficient, friendly, and professional you also find our Service Team to be second to none. We truly appreciate your business and your kind words. Have a fantastic day.

May 13, 2023

Is about individuals Albert made the difference by having my service done on time since I have long history with dealer More

by SERGIOWSALUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert service assistant manager
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your continued support and business with us here at Penske Buick GMC of Cerritos. We are pleased you have had many positive experiences with our Service Team over the year. Thank you for leaving us this fantastic 5-star review. We hope we can continue to provide you with the same service and promptness you have come to expect from us for many more years to come.

May 12, 2023

Richard was awesome to work. Definitely work with him again. Will be purchasing next vehicle @ Penske because if him. More

by ANDREW@EXQUISITEWC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We're happy our Sales Team here at Penske Buick GMC of Cerritos could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

May 11, 2023

Thank you for your kind, polite, and good service. Thank you for your prompt response. More

by Nemu217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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May 12, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at Penske Buick GMC of Cerritos.

May 12, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at Penske Buick GMC of Cerritos.

May 12, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at Penske Buick GMC of Cerritos.

May 10, 2023

Great customer service. The service rep was very friendly and provided thorough in his explanations. More

by WILLIAMCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Penske Buick GMC of Cerritos. We thank you for your business.

May 09, 2023

Very nice and quick to help and no trouble getting appointment. Still have things to fix, he said he will help reach out to the extended warranty, when I’m ready. More

by LTX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just my writer
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May 19, 2023 -

Penske Buick GMC Of Cerritos responded

We're glad to read that you had a great experience with our friendly Service Team here at Penske Buick GMC of Cerritos, and there was no trouble getting an appointment. We greatly appreciate you business, and thank you for leaving this excellent review.

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