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Penske Buick GMC Of Cerritos
Cerritos, CA
947 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
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Showing 947 reviews
June 14, 2023
Had 2:00 appointment for oil change, waited over 2 hours. Very disappointed. I should have been notified initially that you were short staffed so I could have made arrangements to wait at home instead of wai Very disappointed. I should have been notified initially that you were short staffed so I could have made arrangements to wait at home instead of waiting there. More
by PGOMEZ.RN
Verified CustomerEmployees Worked With
Service dept
June 14, 2023
Unfortunately, they claimed to be short staffed that day and it took nearly 5 hours for an oil change and tire rotation after saying a 2 hour wait. Not one word to me during my wait until my vehicle was rea and it took nearly 5 hours for an oil change and tire rotation after saying a 2 hour wait. Not one word to me during my wait until my vehicle was ready. More
by AUGIEREYNOSO
Employees Worked With
June 12, 2023
June 12, 2023
From the moment I arrived on the lot I was at ease. The whole customer service team was friendly and professional. I have been to other dealers in the area. And nothing compared to this place. Thank yo The whole customer service team was friendly and professional. I have been to other dealers in the area. And nothing compared to this place. Thank you guys! More
by JENWHORTON285
June 12, 2023
I took my truck here because it's where I bought it. It took 3hrs for an oil change. With an appointment. When I got home there was oil dripping on my driveway so I had to get under it and clean off all It took 3hrs for an oil change. With an appointment. When I got home there was oil dripping on my driveway so I had to get under it and clean off all the oil dripping. If I wanted to clean up a mess I would have changed it myself. It seems like everyone at this dealership has an attitude. So I will be taking my money to another dealership in the future. More
by jeffdelaquil
Employees Worked With
Don't remember
June 10, 2023
Great service and good prices. The team at Penske made it completely painless trading my car in and driving away in my new truck. The team at Penske made it completely painless trading my car in and driving away in my new truck. More
by Bhouston113
Employees Worked With
June 08, 2023
Penske Buick/ GMC always does their best to help me. This is why I came back to the dealership for to lease my second Buick. This is why I came back to the dealership for to lease my second Buick. More
by Maistrow
June 07, 2023
I was disappointed that they don't have courtesy car wash due to small location due to small location More
by PTAMOMSSP
Employees Worked With
June 07, 2023
Albert is awesome! He always greets me by name and a smile. My car’s service is always on time which is important due to my busy work schedule. He always greets me by name and a smile. My car’s service is always on time which is important due to my busy work schedule. More
by YO.FIKE
Employees Worked With
Albert
