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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
947 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 947 reviews

July 01, 2023

Both Matthew and Clarissa were extremely helpful and friendly and made the entire process seamless and easy. I will recommend this dealership to everyone. They made this buying experience so great and I More

by jvezina82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter finance
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Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for this 5-star review of your buying experience with our helpful and friendly Sales Team here at Penske Buick GMC of Cerritos. An easy and seamless experience is always our goal. Please let us know if you need anything down the road.

July 01, 2023

Dealer was very professional and welcoming . Answered all questions with clarity. Overall 10/10 clarrisa and matt were very helpful in finding the exact truck i was looking for thank you! More

by chrismartinez020990
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter martinez
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Jul 03, 2023 -

Penske Buick GMC Of Cerritos responded

Hi Chris, we are happy to learn that our Sales Team could help you find what you were looking for at Penske Buick GMC of Cerritos! Congratulations on your new truck and have a fantastic rest of your day.

June 30, 2023

The Service tech's were great very knowledgeable and friendly, but the service done on my 2005 GMC Denali were pretty pricy for the labor rate. More

by D Lopez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donald - Service
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Jul 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention and for noting our very knowledgeable and friendly Service Techs. I would like the chance to speak with you about the pricing for the recent service done on your 2005 GMC Yukon Denali. Would you please reach out to me directly? I appreciate your time! Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

June 30, 2023

Stephanie did a great job keeping me updated all the time. they fix the problem with the AC and my truck is working properly now. More

by tio_jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jul 01, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to leave a positive rating and review for us at Penske Buick GMC of Cerritos. We are happy our Service Team was able to assist you with repairing your A/C. We thank you for your business.

June 30, 2023

My recall was installed quickly. The staff were polite and knowledgeable. I will definely be returning for more work soon. More

by MOLLYBIRDSONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with anyone in these dept.
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Jul 02, 2023 -

Penske Buick GMC Of Cerritos responded

We are excited to read that our Service Team was quick, polite, and knowledgeable ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Penske Buick GMC of Cerritos.

June 30, 2023

I had a great experience and the employees were very helpful throughout the entire process. More

by Daniel Gonzales
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

Penske Buick GMC Of Cerritos responded

Hello, Daniel, our Sales Team at Penske Buick GMC of Cerritos appreciates you taking the time to leave us this wonderful review. We are ecstatic to know that you had such a pleasant experience with us.

June 30, 2023

Great buying experience, thanks much for all the help and the deal on my new Sierra! More

by orsonhwang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you for the great rating and review, Orsonhwang. Our Sales Team is happy to see that you had a great car-buying experience at Penske Buick GMC of Cerritos. Congratulations on the new Sierra!

June 25, 2023

Service writer was polite and helpful. The service was fast and simple. Great experience! I’ve been servicing my car here for the last 7 years and never been disappointed! Great place! More

by JMDLR70
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bernie Reynosa. 5stars
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June 25, 2023

Superior and prompt service from this dealership. I was very impressed by the customer service experience More

by KEMMIB09gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 26, 2023 -

Penske Buick GMC Of Cerritos responded

Thank you so much for your kind review of Penske Buick GMC of Cerritos. We are so glad that you were impressed with the customer service you received during your visit and it would be our pleasure to assist you again someday.

June 24, 2023

The service advisor 972818 Bernardo raynoso was as professional as they get thank you so much. More

by BILLROGOFF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bernardo raynoso #972818
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Jun 25, 2023 -

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It makes us proud to know that our professional Service Department was accommodating to your needs. You can always count on Penske Buick GMC of Cerritos for your automotive needs. Enjoy your day.

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