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Penske Buick GMC Of Cerritos
Cerritos, CA
1,035 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
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Showing 1,035 reviews
March 27, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
by HOMEGLASPER
Verified CustomerEmployees Worked With
Other Employees :
General Manager gave incorrect information through a sells person and never returned my calls., Josue Moreno, Camille Soto, Matthew Stein
March 26, 2024
Easy to talk with. Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! More
by BUELNAD
Employees Worked With
Matthew Stein
March 25, 2024
Richard Hernandez was very helpful and service oriented. Very good customer service! He made it easy for us to take care of the paperwork and get into a new GMC Very good customer service! He made it easy for us to take care of the paperwork and get into a new GMC More
by Jim
Employees Worked With
Richard Hernandez , Josue Moreno
March 24, 2024
I purchased a GMC Terrain and I was very impressed with my experience. It was smooth and in a timely manner. The sales associate were very helpful. I my experience. It was smooth and in a timely manner. The sales associate were very helpful. I More
by vasquez4710
Employees Worked With
Unknown
March 24, 2024
Albert was the person who greeted me for my scheduled appointment. Albert was able to explain the importance of needed service vs recommended. I opted to go with his recommendation as he has allowed m appointment. Albert was able to explain the importance of needed service vs recommended. I opted to go with his recommendation as he has allowed me to save money before and I trust his recommendations. Albert is a person who looks out for the owner when it comes to servicing the vehicle….Great Job Albert. Thank you for a great experience. More
by JGARCIA215
Employees Worked With
Albert Valencia
March 23, 2024
Horrible service was there for a multi inspection from 7:50am-4:30pm for them just to give me a paper and charge me $249 and not even go through the report with me or even say bye. The fat guy didn’t even 7:50am-4:30pm for them just to give me a paper and charge me $249 and not even go through the report with me or even say bye. The fat guy didn’t even move out of his little station (the first one) or said anything else but it’s $249 cash or card? Smh As I’m driving home my steering wheel locks on me and all my lights and messages start coming and vibrating and I’m losing power. I thought I was going to crash and die. Very scary experience. So here I am still not knowing the diagnosis is and just scared to death to drive my car again and $249 less in my pocket. Please stay away from this dealer. This place is seriously unprofessional and I really don’t think they know what they’re doing. More
by Ckchiwawa
Employees Worked With
Clerk #1313 fat guy on first little house
March 23, 2024
Great customer service, Albert V. Is the best, very kind, respectful, and professional. Also Joseph, he helps put the plastic, paper in the cars and moves them, also shuttle,very k Is the best, very kind, respectful, and professional. Also Joseph, he helps put the plastic, paper in the cars and moves them, also shuttle,very kind and professional. Thank uuuuuu More
by DLIZ6025
Employees Worked With
Albert Valencia
